Data Specialist

None

Description

Precision Steel Services, a leading steel supplier in the Midwest since 1974, is seeking a dedicated and detail-oriented Data Specialist. This role is crucial to our operations, supporting production with data entry and communication tasks. This is an in-person role. We pride ourselves on our commitment to employees and the quality of our US-manufactured steel products. Join us in our mission to provide top-quality steel products while maintaining good-paying jobs in our community.

Responsibilities

• Quoting & Pre-Sales Support: Collaborate with account managers to prepare accurate quotes before order confirmation.
• Accurate Data Entry & Order Processing: Input and maintain customer orders in the ERP, ensuring product specifications, quantities, pricing, and delivery requirements are correctly recorded.
• Customer Communication & Phone Reception: Serve as the first point of contact by answering phone calls, responding to inquiries, and directing calls to appropriate departments.
• Product & System Knowledge: Understand the company's product offerings, including steel types, and stay updated on ERP systems and tools.
• Review & Edit Data: Regularly review processes and discuss with management about updating existing data to maintain data integrity.
• Documentation Management & Reporting: Prepare and manage all relevant documents, ensuring accuracy and completeness.
• Problem Resolution & Quality Control: Address issues during order processing and collaborate with internal teams to resolve problems.
• Collaboration with Teams: Work closely with other departments to align on customer requirements.
• Compliance & Industry Standards: Ensure all orders meet company standards and customer specifications.
• Continuous Improvement: Seek ways to improve data entry, order processing, and office workflows.
• CAD Duties: Assist with CAD-related tasks, such as updating drawings or generating basic layouts.
• Perform Other Related Duties as Assigned: Flexibly assist with other tasks or special projects as required by management.
  
  

Qualifications

• High school diploma or equivalent.
• At least one year of experience in a similar role preferred.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independantly.
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude.
• Proficiency in using a computer, basic email functions, Teams, and Excel.
• Ability to type at least 60 words per minute (WPM) preferred.
• Mechanical or engineering mindset a plus.
• Ability to read and decipher prints preferred.
  
  

Benefits

• Eligible to accrue Paid Time Off at time of hire.
• Medical, Dental, Vision, Short Term Disability, Critical Illness, and Accident Insurance.
• Free Life Insurance Policy.
• Education Cost Reimbursement.
• 401k with Company Match and Profit Sharing.
• Attendance and Performance Bonuses.