Behavioral Case Coordinator

Job Title: Behavioral Case Coordinator

Job Overview:

We are seeking a compassionate and proactive Behavioral Case Coordinator to support student well-being and life skill development within a dynamic training environment. This full-time, onsite, direct-hire position based in Wilmington, DE, focuses on coaching individuals through behavioral challenges and supporting day-to-day administrative operations that contribute to organizational success.

Compensation:

• $55,000 – $65,000/year (based on experience)
  
  

Work Schedule:

• Monday – Friday, standard business hours (9:00 AM – 5:30 PM)
  
  

Key Responsibilities of the Behavioral Case Coordinator:

• Develop and maintain case files for current and former students in training programs focused on software development and data engineering.
• Identify behavioral patterns or personal challenges affecting student success and recommend life skills, coping tools, or support strategies.
• Serve as a supportive coach—not a licensed therapist—helping students navigate stress, manage expectations, and stay engaged.
• Track and report progress, noting trends and suggesting new approaches for student wellness.
• Organize or facilitate wellness activities such as guided meditation or stress-relief exercises.
• Support organizational initiatives and assist with general office functions including performance documentation, HR filing, benefits summaries, and office relocation coordination.
• Collaborate on internal events, fundraisers, and special projects as needed.
  
  

Qualifications and Skills for the Behavioral Case Coordinator:

• 3+ years of experience in an office, educational, social work, or related environment
• Bachelor’s degree preferred; relevant experience in lieu of degree will be considered
• Strong administrative, communication, and organizational skills
• Prior experience in behavioral coaching, case coordination, wellness, or student advising is highly desired
• Tech-savvy with proficiency in tools such as Google Suite, Slack, Microsoft Office, Discord, and Monday.com
• Patient, empathetic, and able to prioritize tasks independently with minimal direction
• Must be a U.S. citizen or lawful permanent resident and able to work in person in Wilmington, DE
• Comfortable engaging in occasional local travel (up to 10%)
  
  

Why Join Us?

This role offers the unique opportunity to make a meaningful impact on individuals working to transform their lives through career training. You'll be part of a passionate, mission-driven team that values innovation, empathy, and collaboration. Your contributions will help shape a more inclusive and resilient tech workforce.

About Us:

Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.

Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.