NYLO Dallas Plano Hotel, Tapestry Collection - House Attendant

Join Our Team as a House Attendant!

About Us

The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service.

KEY SKILLS/RESPONSIBILITIES

• Sanitation and Cleanliness: Ensure the highest levels of sanitation and cleanliness in all facilities and equipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture.
• Guest Service & Communication: Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills.
• Teamwork: Assist with setting up meeting rooms and events.
• Safety and Compliance: Safeguard sensitive areas and handle lost-and-found items. Practice safe work habits to avoid possible injuries.

EDUCATION & EXPERIENCE

• High School diploma or equivalent, and/or experience in a hotel or related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
• Must work well in stressful, high pressure situations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
We feature industrial-chic decor and loft-style rooms near Plano's biggest corporations, minutes from the Dallas North Tollway and Sam Rayburn Tollway. Our free shuttle goes anywhere within five miles, including Riders Field, Comerica Center, and Ford Center at the Star. Enjoy our design-inspired accommodations and poolside dining. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!