Title Operations Specialist Tier 1

Description

Are you a detail-oriented professional with a knack for organization and a passion for ensuring smooth and efficient operations? Purple Wave is looking for a Title Operations Specialist to join our dynamic team. In this role, you will play a crucial part in our title processing activities, ensuring accuracy and compliance at every step. If you're ready to bring your expertise to a company that values precision, collaboration, and excellence, we want to hear from you!

The Title Operations Specialist Tier 1 works in a team driven environment from the Manhattan, KS office and reports directly to the Title Operations Manager. This role involves ensuring that titles are distributed to buyers accurately and timely, updating and managing records and systems and collaborating with team members within the department and those in other Purple Wave departments. The specialist will work with buyers and the Customer Service team to resolve title questions and issues. The ideal candidate will be motivated, diligent, efficient, flexible, desires personal growth and team oriented.

Responsibilities

• Process incoming and outgoing title documents, updating internal systems accordingly with high accuracy.
• Update and maintain internal systems to accurately track the flow of work and information.
• Monitor workflow processes to ensure efficiency and compliance with title transfer standards.
• Coordinate with the Lender Services team to ensure consistent adherence to standards, protocols and processes.
• Collaborate within the Title Operations team to learn and solve problems.
• Maintain and organize document files and folders, ensuring they are easily accessible and well-organized.
• Collaborate effectively with various departments, fostering open communication and ensuring smooth operations.
• Demonstrate the ability and willingness to learn new tasks and take on additional responsibilities as assigned.
• Participate in training sessions to enhance knowledge of titles standards, processes and procedures in order to provide a quality service to our buyers and sellers.
• Train to become a subject matter expert to assist team members, other departments, buyers and sellers with title issues, finding resolutions and efficiencies.
• Investigates, resolves or elevates issues regarding asset transferability.
• Ensure standards of listings for all title or title-able assets are maintained.
• Undertake additional assigned duties as requested.
  
  

Supervisory Responsibilities

• None
  
  

Qualifications

• High school diploma or equivalent.
• Proficiency in using software and applications.
• Strong attention to detail and accuracy.
• Excellent problem-solving and analytical skills.
• Exceptional verbal and written communication and interpersonal skills.
• Ability to work independently and manage multiple tasks and priorities.
• Spanish speaking, bi-lingual candidates are encouraged to apply.
• Candidates may be requested to complete position specific skills assessments.
• Applicants must be either a U.S. Citizen or eligible to work in the U.S.
• Requires the ability to satisfactorily complete a background check.
  
  

Working Settings

• Full-Time, Hourly, Non-Exempt, eligible for overtime.
• Office hours are 8am-5pm, Monday through Friday, overtime may be required to achieve due dates. Overtime is compensated in accordance with US Department of Labor requirements.
• Based in the Purple Wave headquarters in Manhattan, KS.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to access various departments of a given location.
  
  

Compensation

• Hourly rate varies based on experience and qualifications, but typically ranges from $18.00 per hour to $19.00 per hour and is paid bi-weekly.
• Monthly Bonus Program - determined by the Company’s monthly revenue result and are paid on a “percent to plan” payout formula (90% = $300, 100% = $600, 110% = $900, 120% = $1,200).
• Health, Dental, and Vision starting the first of the month after 60 days of employment.
• 401(k) plan with an employer match up to 4% starting the first day of employment.
• Company-paid Life Insurance benefit of $25,000 with options to add more through employee contribution starting the first of the month after 60 days of employment.
• Personal Time Off (PTO) annual amount of 120 hours which is prorated based on the number of days between the 60th day of employment and the end of the calendar year. May vary to comply with state requirements.
• Eligible to participate in the Company Employee Stock Purchase Program (ESPP) after 90 days of employment, with enrollment opportunities each May and November.
  
  
  
  

About Purple Wave

Visit us at: PurpleWave.com

Purple Wave Auction is a leader in the equipment auction industry focusing on construction, ag, fleet, and government equipment. We are a data-driven, quickly changing and evolving, growing organization. Our focus is on marketing the assets we sell for our customers to find the highest quality bidders for the best recoveries for our sellers. We strive to make this transaction Straight, Simple, and Sold. We live daily by our core values of trust, team, care, and passion to be the place people want to work and our customers want to return to for their equipment buying and selling needs for their businesses.

Purple Wave Auction is the largest no-reserve Internet auction company in the Midwest.

• We have over 300 employees, nearly doubling in size in the last three years.
• We have a robust tech team and continue to invest in progressive techniques to enhance our services.
• While working at Purple Wave, you will have the opportunity to help our mission of being the easiest, most straightforward place to buy and sell used equipment.
• Purple Wave empowers its employees to solve problems effectively in a family-run business culture.
• We provide opportunities for continued education as you grow your career with tuition reimbursement. We have a generous benefits package in one of the fastest-growing companies in the area.
  
  

Purple Wave is looking for an enthusiastic person to join our growing team to support our customers as we bring our values of Trust, Team, Care and Passion to them.

Purple Wave Auction Core Values

• TRUST: We are trustworthy…Our business depends upon our integrity and our customer’s ability to trust Purple Wave and its people: to enforce a fair, transparent unreserved auction marketplace; to safeguard their bidding information; to give a full effort on behalf of their asset(s); We are transparent, accountable and fair.
• TEAM: WE ARE A TEAM…We respect, support, appreciate and inspire each other; We communicate and follow-through; We need each other. We do our best work when we work together.
• CARE: WE CARE…We care for our customers. We look out for their best interests. We work hard for them. We “go the extra mile”.
• PASSION: WE ARE PASSIONATE…We are positive, we are enthusiastic, we take pride in our work, we own our responsibilities and we deliver; When we see problems, we fix them. We learn from our mistakes. We improve ourselves and Purple Wave every day; We believe Purple Wave can be the best marketplace for used equipment and we are committed to make it happen.
  
  

Equal Opportunity Employer

Equal Opportunity is a Purple Wave, Inc. policy. It is our practice to select the best-qualified candidate for each position in the organization. No employee of the Company will discriminate against an applicant for employment or a fellow employee because of race, creed, color, religion, sex, national origin, ancestry, age, or other physical or mental disability, military or veteran status.

Notice of Background Check

As a condition of your employment, you will be required to sign the Company’s Authorization for Background Check, and to provide the Company with documents establishing your identity and right to work in the United States.

Additional Information

• Seniority LevelAssociate
• Promotion Tag