Quality Technician

Job Details

Description

Position Summary

The primary role of the Quality Technician is to complete inspections as defined by the Steffes Quality Management System (QMS) to ensure products meet internal and external requirements before they are released to the customer. The Quality Technician is responsible for identifying trends during inspections and immediately escalate to the Operation and Quality Teams. The Quality Technician will also measure and scan material under the direction of Quality Engineering. The Quality Technician will oversee the completion of tool and device calibrations for their assigned facility. This role requires a passion for quality and a high level of attention to detail.

Steffes Core Values

• Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.
• Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.
• Teamwork: We believe people achieve much more by working together.
• Integrity: We follow through and keep our word while being open, honest, ethical, and fair.
• Safety: We view our co-workers as family members of our business and strive to ensure safety for all.
• Humility: We recognize and appreciate strengths and contributions beyond one’s self. We are modest, genuine, and authentic.
  
  

Key Responsibilities

• Be knowledgeable in critical manufacturing process: fabrication, welding, assembly, paint.
• Become knowledgeable on the Steffes Quality Management System (QMS).
• Conduct inspections as required: First article, in-process, final, and receiving inspections.
• Reads, understands, and communicates information pertaining to customer drawings, tolerances, specifications, etc.
• Utilize the Steffes Enterprise Resource Planning (ERP) system for recording data related to inspections, non-conformances, and tool/device calibrations.
• Conduct tool and device calibrations which includes managing tools sent to third parties.
• Manage requests submitted for tools/devices submitted.
• Deliver quality training.
• Measure and scan material/parts under the direction of Quality Engineering.
• Participate in projects related to quality assurance, quality control, and/or quality improvement.
• Participate in customer, internal, and/or external quality audits.
• Effectively and professionally communicate cross-functionally in the organization as relating to product and process conformity.
• Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers, co-workers, and management.
• Helps company meet its Strategic, Quality and Safety objectives.
• Other duties may be assigned.
  
  

Core Expectations

• Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.
• Environmental, Health, Safety (EHS) – Perform work in compliance with EHS training and identified procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and contribute to the overall success of the EHS program.
• Quality – Participate in job-specific training. Complete work as indicated by standard work, processes, and/or procedures. If your work can’t be completed as required, notify your supervisor immediately for guidance.
• Conduct - Demonstrate and support the Steffes Code of Conduct.
• Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:
  
  

oUsing tact, sound judgement, and maintaining a professional attitude in communication and relationships with others.

oStriving to deliver the best quality in daily work.

oPromoting a positive image of Steffes and its products.

oBeing timely and punctual in attendance and following all policies and procedures.

Job Requirements/Qualifications

• High School Diploma or GED
• 1+ years work experience in a manufacturing environment
• Basic computer knowledge – Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Internet
• Effective oral and written communication skills, intermediate interpersonal skills.
• Spelling and reading skills (Basic instructional and technical information)
• Basic and advanced math skills
• Self-driven, flexible/adaptable, and able to effectively manage time, priorities, and resources
  
  

-OR-

• An acceptable combination of education and experience
  
  

Functional & Cognitive Requirements Of Position

• This position requires walking, sitting, or standing to a significant degree.
• Must have the ability to lift 70 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 100 pounds.
• Must have the ability to climb ladders and/or stairs.
• Stooping, crouching, kneeling, and bending.
• Handling, feeling, and gripping would be required for some activities.
• Visual acuity is required to inspect work completed.
• This role may be subject to internal and external environmental conditions
• Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.