Business Office Supervisor

JOIN OUR TEAM AS A BUSINESS OFFICE SUPERVISOR!

The Business Office Supervisor is responsible for working closely with the Business Office Manager and assisting with supervising the performance and effectiveness of billing, collecting, and payment posting for the Hospital and Physicians.

• Supervise billing, collecting, and payment posting processes within a freestanding psychiatric
  
  

hospital organization's central business office.

• Assist BOM with completing the month-end process timely and accurate manner
• Monitor and assist staff with claim activities on various insurance portals and via phone to check claim status and resolve claim issues
• Assist BOM to resolve credit balances with the insurance company & patients
• Ensure claim rejections are identified, and the proper action is completed to ensure timely billing
• Train new hire collectors and assist with re-education of current staff
• Ensure timely follow-up and collection of behavioral health and chemical dependency claims for both Inpatient and Outpatient levels of care.
• Understand balances in the Accounts Receivable system for the collection of insurance amounts and adjust account balances appropriately.
• Identify payor issues proactively concerning zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management.
• File complaints on insurance payors as needed according to policy and procedure.
• Maintain and balance various reports throughout the month, including but not limited to denials, cash, and census.
  
  

Your Experience Matters What We’re Looking For

Education: High School graduate or equivalent required; college degree preferred.

Experience: Minimum of 2 years of collection and billing process experience with major commercial and government third-party payors. Minimum of 1 year proven supervisory or management experience in a healthcare business office environment. Experience with insurance billing and proficiency

Additional Skill Requirements

• Proficient in Microsoft Office applications (Word, Excel, Outlook). Excel predominantly.
• Strong communication skills and a professional demeanor are essential.
• Detail-oriented with effective time management skills to handle multiple priorities in a fast-paced environment.
• Self-starter with a high degree of drive, initiative, forward thinking, and follow-through.
• Ability to work overtime and flexible hours as needed.
  
  

Your Care Matters What We Provide For Our Team

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision Insurance
• Dental Insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free Parking
  
  

What Sets Us Apart

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
  
  

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.

Compensation

The expected salary range for this role is $55,000 - $63,000 annually, plus a monthly bonus opportunity. We’re eager to engage with all qualified candidates and consideration will be provided to experience and skill level.