Date: 2 weeks ago
City: Fort Wayne, Indiana
Contract type: Full time

Business Analyst – Shape the Future of Innovation at ITI
Are you a strategic thinker with a passion for problem-solving and technology? Do you thrive in a fast-paced environment where collaboration and innovation drive success? Intellectual Technology, Inc. (ITI) is looking for a Business Analyst to join our team and help transform how motor vehicle agencies serve their customers.
At ITI, we develop cutting-edge, on-demand software solutions that help motor vehicle agencies shorten wait times, improve efficiency, and enhance security. Integrity, trust, and innovation are at the core of everything we do, and we’re looking for talented professionals who share these values to help us drive meaningful change.
This position is in our Fort Wayne, IN office.
What You’ll Do
As a Business Analyst, you’ll play a key role in ensuring the success of our technology-driven initiatives. You’ll act as the vital link between business needs and technical solutions, working closely with stakeholders to define project requirements and guide them through execution. Your work will directly impact the development of ITI’s solutions, helping government agencies improve their services and make a difference in communities across the country.
Key Responsibilities
We’re searching for a highly analytical and detail-oriented professional with the ability to bridge the gap between technology and business goals.
Required Skills & Experience:
At ITI, we offer more than just a job—we offer an opportunity to make an impact. We foster a culture of collaboration, innovation, and professional growth.
What We Offer:
Are you a strategic thinker with a passion for problem-solving and technology? Do you thrive in a fast-paced environment where collaboration and innovation drive success? Intellectual Technology, Inc. (ITI) is looking for a Business Analyst to join our team and help transform how motor vehicle agencies serve their customers.
At ITI, we develop cutting-edge, on-demand software solutions that help motor vehicle agencies shorten wait times, improve efficiency, and enhance security. Integrity, trust, and innovation are at the core of everything we do, and we’re looking for talented professionals who share these values to help us drive meaningful change.
This position is in our Fort Wayne, IN office.
What You’ll Do
As a Business Analyst, you’ll play a key role in ensuring the success of our technology-driven initiatives. You’ll act as the vital link between business needs and technical solutions, working closely with stakeholders to define project requirements and guide them through execution. Your work will directly impact the development of ITI’s solutions, helping government agencies improve their services and make a difference in communities across the country.
Key Responsibilities
- Develop a deep understanding of both ITI’s business and our customers’ needs.
- Collaborate with stakeholders to translate client and end-user requests into clear, actionable requirements.
- Create and maintain key project documentation, including Statements of Work (SOWs), Requirements Traceability Matrices (RTMs), and user stories.
- Work alongside development teams to ensure that business needs are accurately translated into functional technology solutions.
- Analyze proposed solutions to identify risks, dependencies, and potential improvements.
- Manage the project backlog, assist with prioritization, and support release planning.
- Define and document Acceptance Criteria to support Quality Assurance and ensure successful implementation.
- Support post-production monitoring to ensure smooth project rollouts and long-term success.
We’re searching for a highly analytical and detail-oriented professional with the ability to bridge the gap between technology and business goals.
Required Skills & Experience:
- Previous experience as a Business Analyst or Project Analyst, preferably working with external customers.
- Strong problem-solving skills and a proactive, solution-oriented mindset.
- Excellent interpersonal and communication skills—able to build consensus and align stakeholders.
- Ability to grasp complex software and IT systems and translate business requirements into actionable plans.
- A meticulous eye for detail and organization.
- The ability to prioritize tasks effectively and manage multiple projects simultaneously.
- Some experience with Agile software development methodologies (preferred).
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Proficiency in Microsoft Office (Outlook, Word, Excel). Visio - this is a must.
At ITI, we offer more than just a job—we offer an opportunity to make an impact. We foster a culture of collaboration, innovation, and professional growth.
What We Offer:
- Competitive salary and a best-in-class benefits package.
- Low-cost, high-benefit medical, dental, vision, life, and disability insurance.
- 401(k) with company match to help you plan for your future.
- A dynamic and supportive work environment where your contributions are valued.
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