Director of Quality
Viaflex
Date: 2 weeks ago
City: Sioux Falls, South Dakota
Contract type: Full time
Job Details
Description
SUMMARY:
We are seeking a results-driven and experienced Director of Quality to lead and manage all aspects of quality within our plastics manufacturing operations. The ideal candidate will be a strategic leader with deep knowledge of quality systems, regulatory compliance, and continuous improvement in a manufacturing environment, particularly in the plastics or polymer industry. This role is pivotal in driving a culture of quality throughout the organization, ensuring that every team member is committed to maintaining the highest standards.
Essential Functions
Strategic Leadership:
Bachelor’s degree in business or technical field. Minimum 8 years related experience required; or equivalent combination of education and experience.
Knowledge, Skills & Abilities
Physical Requirements: Required to sit, stand, walk, bend, and reach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions: Exposure to a normal office environment. Position may occasionally require entering a production environment, including exposure to noise, fumes, moving machinery, and varied temperatures.
Leadership & Management
Positions reports to: Vice President of Engineering
This position has direct reports.
Benefits To You
Not all benefits are created equally, but we have got you covered. Viaflex not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k. We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefits. Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.
Eeoc Statement
Viaflex is committed to providing equal employment opportunities for all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.
Description
SUMMARY:
We are seeking a results-driven and experienced Director of Quality to lead and manage all aspects of quality within our plastics manufacturing operations. The ideal candidate will be a strategic leader with deep knowledge of quality systems, regulatory compliance, and continuous improvement in a manufacturing environment, particularly in the plastics or polymer industry. This role is pivotal in driving a culture of quality throughout the organization, ensuring that every team member is committed to maintaining the highest standards.
Essential Functions
Strategic Leadership:
- Develop and execute the quality strategy to ensure compliance with customer specifications, regulatory requirements, and internal standards.
- Champion a culture of quality across all levels of the organization, fostering an environment where quality is everyone's responsibility.
- Oversee the implementation, certification, and maintenance of ISO 9001 and other relevant quality standards. Ensure documentation, processes, and procedures meet current industry best practices.
- Promote continuous improvement and adherence to quality standards through regular training and engagement initiatives.
- Ensure compliance with relevant regulations and standards (e.g., FDA, ASTM, REACH, RoHS, etc.) applicable to plastic materials and products.
- Lead, mentor, and develop a high-performing quality team including quality management, engineers, inspectors, and technicians.
- Empower team members to take ownership of quality in their respective areas, providing coaching and support to enhance their skills and commitment.
- Work closely with production, engineering, and R&D teams to establish process controls, quality metrics, and continuous improvement initiatives (e.g., Lean, Six Sigma). Monitor and initiate improvement projects to current processes or policies.
- Drive a proactive approach to quality improvement, encouraging innovative solutions and best practices.
- Act as the primary point of contact for major customer quality concerns, audits, and supplier quality management programs.
- Ensure customer satisfaction by maintaining high standards of quality and responsiveness.
- Lead investigations into quality issues using structured problem-solving methodologies and implement effective corrective and preventive actions.
- Manage supplier quality performance, audits, and development programs to ensure raw material compliance and consistency.
- Develop and monitor key quality indicators (KPIs), prepare quality reports and regular metrics for senior leadership, and support data-driven decision-making.
- Collaborate with adjacent departments such as Production, Engineering, R&D, and Supply Chain to drive quality initiatives and ensure alignment with overall business objectives.
- Facilitate cross-functional teams to address quality challenges and implement solutions that enhance product quality and operational efficiency.
- Provide guidance and support to other departments in developing and implementing quality-related processes and procedures.
Bachelor’s degree in business or technical field. Minimum 8 years related experience required; or equivalent combination of education and experience.
Knowledge, Skills & Abilities
- Advanced knowledge of quality control practices and tools, ISO 9001, SPC, and Six Sigma.
- Demonstrated leadership skills with the ability to drive a culture of quality.
- Ability to communicate, coach, mentor, and empower team members to succeed.
- High level of patience and service. Ability to motivate team members.
- Problem-solving abilities. Ability to identify waste and creatively look for solutions.
- Strong written and oral communication skills, decision-making, and problem-solving abilities.
- Ability to be flexible and multitask. Proficient with computers, including Microsoft Office.
- Ability to communicate effectively with team members and leadership staff. Travel as needed.
Physical Requirements: Required to sit, stand, walk, bend, and reach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions: Exposure to a normal office environment. Position may occasionally require entering a production environment, including exposure to noise, fumes, moving machinery, and varied temperatures.
Leadership & Management
Positions reports to: Vice President of Engineering
This position has direct reports.
Benefits To You
Not all benefits are created equally, but we have got you covered. Viaflex not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k. We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefits. Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.
Eeoc Statement
Viaflex is committed to providing equal employment opportunities for all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.
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