Front Desk Agent
Distinctive Hospitality Group
Date: 1 week ago
City: Natick, Massachusetts
Salary:
$17.75
per hour
Contract type: Full time
The Front Desk Agent at Hampton Inn Boston-Natick plays a crucial role in ensuring a positive experience for guests by providing exceptional customer service at the front desk.
Responsibilities
Hampton Inn Boston-Natick is a renowned hotel chain that prioritizes guest satisfaction and prides itself on providing top-notch accommodation and customer service.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of their rooms
- Handle guest inquiries and provide information about the hotel facilities and services
- Answer phone calls and direct them to the appropriate departments
- Process guest payments and maintain accurate records
- Prior experience in customer service roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in using computer systems and software
- Available to work weekends
- Available mornings, afternoons and evenings
- Compensation: $17.75 per hour paid bi-weekly
- Medical, Dental, Vision & 401(k)
Hampton Inn Boston-Natick is a renowned hotel chain that prioritizes guest satisfaction and prides itself on providing top-notch accommodation and customer service.
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