Business Intelligence Analyst

Description:

Position Function:

Create complex, interactive reports to support internal and external customers in making operational decisions and improving child and family outcomes.

Education Requirements:

• Bachelor's Degree required.
  
  

Experience/Skill Requirements:

• Two or more years professional experience in data analytics
• Knowledge of HIPAA and commonly used concepts, practices, and procedures within the field of social services
• Proficiency with SQL and Business Intelligence tools; specific experience with Qlik preferred
  
  

Functional Requirements:

• Ability to work collaboratively across multiple teams
• Knowledge of statistical techniques
• Familiarity with database design and querying
  
  

Working Conditions:

Sitting long periods of time at computer.

Exposure To Confidential Information:

This position involves exposure to confidential information about clients, personnel, and proprietary company practices. All confidential and sensitive information must be managed per company policy and applicable laws.

Key Expectations/Responsibilities:

• Design and build reports and dashboards to support program operations and decision-making.
• Support and improve existing deployment of reports using a variety of tools and methods.
• Collaborate with Data Architect to understand and document each step of the extraction, transformation, and loading of data into data warehouse tables.
• Collaborate with third-party software developers to advance data reporting projects including CBC Navigator.
• Meet with end user customers to understand their business needs and create data solutions
• Collaborate across departments and teams to define and operationalize metrics and key performance indicators.
• Train and support users in accessing, interpreting and improving reporting tools.
• Troubleshoot problems or issues with reports.
• Use statistics and analytics tools to answer questions about data, reveal insights, and improve client outcomes.
• Champion efforts to improve data integrity, quality and normalization.
• Other duties as assigned.
  
  

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

Requirements:

Education Requirements:

• Bachelor's Degree required.
  
  

Functional Requirements:

• Ability to work collaboratively across multiple teams
• Knowledge of statistical techniques
• Familiarity with database design and querying