Client Relations Specialist

Are you passionate about plants, people, and working outdoors? Join the region’s leading plant healthcare company as a Client Relations Specialist, working directly alongside our Board-Certified Master Arborist on some of the most magnificent and desirable properties in New York and Connecticut.

At Emerald Tree & Shrub Care, we’re known for our commitment to sustainability, excellence, and elite-level service. From estate landscapes to private golf clubs and prestigious campuses, we deliver top-tier plant health care—and that starts with exceptional client communication.

What You’ll Do:

• Support the Arborist in managing client relationships and ensuring satisfaction
• Visit properties to assist with evaluations, treatments, and follow-up
• Communicate clearly and professionally with high-profile clients
• Identify issues with trees, shrubs, and landscapes and recommend services
• Help coordinate scheduling, proposals, and ongoing care
• Manage jobs on site and oversee crew performance
• Engage and assist with sales, customer communication, and retention
• Prepare proposals, estimates, and client presentations

What We’re Looking For:

• A friendly, organized, and confident communicator
• Background in landscaping, horticulture, arboriculture, or property care
• Hands-on knowledge of trees and ornamentals
• Excellent written and verbal communication skills
• Valid driver’s license
• A love for being outdoors and a drive to learn and grow
• Bilingual Spanish/English is a plus

This is a growth-track position, ideal for someone who enjoys people, plants, and problem-solving. You'll be working shoulder-to-shoulder with a team that values training, professionalism, and long-term career development.

Benefits & Compensation:

• Competitive salary: $60,000 – $80,000 annually (based on experience)
• Paid time off, sick days, and holidays
• Full-time, year-round position
• Group health insurance plan
• 401(k) retirement savings plan
• Ongoing training and advancement opportunities

Based in Westchester County, proudly serving NY & CT.

Apply now to join a company where your work truly grows in value.