Date: 1 week ago
City: Sierra Vista, Arizona
Contract type: Full time

Benefits
Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
Job Summary
This position performs service, repair, and maintenance on HVAC systems in a residential and light commercial setting.They will provide exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customers’ homes.
Job Duties
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Opportunity for advancement
Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
Job Summary
This position performs service, repair, and maintenance on HVAC systems in a residential and light commercial setting.They will provide exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customers’ homes.
Job Duties
- Services, repairs, and/or proposes replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems.
- Assesses systems and assists the customer in making a buying decision through detailed education of current system needs as well as a thorough cost/benefit analysis of purchasing a new system.
- Determines general condition of HVAC systems, and can troubleshoot HVAC malfunctions and determine extent of necessary repairs
- Troubleshoots, adapts, and resolves/repairs all issues to keep equipment functioning properly.
- Evaluates each system after service/repair is complete to ensure the system is functioning properly.
- Performs proper inspection of customer's system to prevent future issues.
- Explains each service and repair performed to customers.
- Accurately documents:
- Age and type of each system component on invoices.
- Services completed.
- Discussion with customer regarding current and/or future equipment/service requirements.
- Invoices and cost for service.
- Debriefs service call with dispatch after each service call or completes online job summary as requested.
- Turns in all parts receipts, packing slips, contracts, and invoices daily.
- Always maintains a professional image by:
- Wearing only company approved and provided One Hour apparel.
- Following safety policies and procedures.
- Abiding by ALL One Hour standards of performance and code of ethics.
- Maintaining a courteous demeanor with all customers and associates.
- Respecting the customer’s property by always maintaining a neat work area and inspects that area for cleanliness after completion of each job.
- Wears floor savers while in the client’s home
- Participates in ALL company sponsored training classes.
- Assists in mentoring and training maintenance technicians.
- Conveys a safety-conscious attitude, both on the job and while driving
- Maintains company vehicle, ensuring that it is always clean on both the inside and the outside
- High school diploma or equivalent
- Must have prior, successful experience as a Technician in the HVAC industry, 5+ years
- NATE certification preferred
- Must display strong communication skills and technical competence
- Ability to pass a thorough background check and drug screen
- Clean driving record
- Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying equipment, bending, turning, kneeling.
- Ability to stand, walk, and climb ladders and stairs.
- Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to access HVAC units.
- Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
- Natural or corrected vision to see and focus for close distance, peripheral vision with normal depth perception.
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
See more jobs in Sierra Vista, AZ