Field Operations Coordinator
The Junkluggers
Date: 6 days ago
City: Silver Spring, Maryland
Contract type: Full time
Benefits
Ready to Lead with Purpose? Join the LugLife!
We’re Junkluggers of the Capital Beltway – the newest branch of a fast-growing, purpose-driven franchise on a mission to keep reusable items out of landfills and give back to local charities. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your opportunity to be part of something bigger.
About Us
At Junkluggers, we’re not just hauling junk—we’re changing the game. We donate what we can, recycle what we can't, and minimize landfill waste. Our culture is high-energy, values-driven, and community-focused. We believe in teamwork, personal growth, and having fun while we work hard.
The Opportunity: Field Operations Coordinator
As our Field Operations Coordinator, you’ll be at the heart of daily field activities—dispatching crews, supporting your team, ensuring top-notch customer service, and driving operational excellence. This is a dynamic leadership role for someone who loves coaching others, solving problems on the fly, and keeping the engine running smoothly.
Key Responsibilities
Field Operations & Dispatch
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Profit sharing
- Training & development
Ready to Lead with Purpose? Join the LugLife!
We’re Junkluggers of the Capital Beltway – the newest branch of a fast-growing, purpose-driven franchise on a mission to keep reusable items out of landfills and give back to local charities. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your opportunity to be part of something bigger.
About Us
At Junkluggers, we’re not just hauling junk—we’re changing the game. We donate what we can, recycle what we can't, and minimize landfill waste. Our culture is high-energy, values-driven, and community-focused. We believe in teamwork, personal growth, and having fun while we work hard.
The Opportunity: Field Operations Coordinator
As our Field Operations Coordinator, you’ll be at the heart of daily field activities—dispatching crews, supporting your team, ensuring top-notch customer service, and driving operational excellence. This is a dynamic leadership role for someone who loves coaching others, solving problems on the fly, and keeping the engine running smoothly.
Key Responsibilities
Field Operations & Dispatch
- Coordinate daily dispatch and routing of crews.
- Ensure jobs are completed safely and to brand standards.
- Serve as backup for team members when needed.
- Conduct site visits and problem-solve in real time.
- Supervise and support a growing team of drivers and luggers.
- Lead training and onboarding of new field staff.
- Monitor performance, hold team accountable, and document issues.
- Foster a culture of teamwork, safety, and professionalism.
- Address customer issues promptly and professionally.
- Ensure 5-star customer experiences on every job.
- Uphold company values, mission, and eco-friendly standards.
- Conduct regular checks on trucks and equipment.
- Coordinate maintenance and report repairs.
- Track hours, reconcile paperwork, and update internal systems.
- Communicate regularly with the General Manager/Owner.
- Assist with hiring and scheduling as needed.
- 2–3+ years of supervisory or crew lead experience (junk removal, moving, or service-based industry preferred)
- Strong logistical and time management skills
- Ability to lead by example and stay calm under pressure
- Positive, proactive attitude with high accountability
- Excellent communication (verbal & written)
- Willingness to jump in the truck or help on-site when needed
- Tech-savvy and able to use dispatch tools, spreadsheets, and mobile apps
- Valid driver’s license preferred
- Weekly pay + bonuses
- Supportive team culture
- Career growth opportunities within a fast-growing brand
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