Product Manager

With traumatic brain injury, life changes in an instant. For us, the is no greater reward than easing human suffering and helping people put their lives back together. As a Regional Residential Program Manager, you will play a critical role in transforming lives and helping individuals regain their independence and quality of life.

At CNS, we are a community of "PATHfinders" who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment.

Responsibilities

The Product Manager will be responsible for leading a team of application specialists responsible for overseeing Electronic Health Records (EHR) and Customer Relationship Management (CRM) systems. The Product Manager will be accountable for creating product plans and strategies that meet functional and non-functional requirements of business units and Technology Care Team leadership. The focus will be on improving patient care through technology.

• Leads and grows a high-performance team by selecting high potential talent, training, coaching, and providing developmental assignments. Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities. Effectively plans and supports the development of individual skills and abilities.
• Partners with key stakeholders to develop roadmaps for areas of responsibility as well as identify and recommend new solutions to meet priority business needs. Executes the product roadmap by providing direction to the product development team for product evolution and priorities, ensuring that the experience gained from external market activities, usage analysis, competitive response, and market research is reflected in future product releases.
• Seeks customer feedback regularly to ensure services and support are efficient and effective. Surfaces and identifies repeat problems or service challenges. Develops and drives improvement plans to close gaps.
• Drives lifecycle management of solutions from selection to implementation to upgrades and/or sunset/termination. Maintains effectiveness and adjusts effectively to change by exploring benefits, trying new approaches, and collaborating with others to make the change successful.
• Responsible and accountable for ensuring alignment to Agile methodologies and best practices. Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information. Chooses the best course of action by establishing clear decision criteria, generating, and evaluating alternatives while making timely decisions. Takes action that is consistent with available facts and constraints and optimizes probable consequences.
  
  
  

Qualifications

Experience and Education

• Educational Background: Bachelor’s degree in computer science, Information Technology, Information Systems, or related field. Relevant experience may be substituted for college degree requirement.
• Work Experience: The position requires prior experience managing EHR or CRM systems. Knowledge of healthcare regulation and standards. Product Management experience with Agile methodologies, Strategic Roadmaps, Technology Roadmap, Compliance.
  
  
  

Benefits Package Includes

At CNS, we value our employees and offer a comprehensive benefits package to support your well-being and professional growth. Here are some of the benefits you can enjoy as a full-time staff member:

• Paid Time Off: Enjoy generous paid time off to relax and recharge.
• Extended Sick Leave: Take the time you need to recover with extended sick leave.
• Insurance: Access to PPO medical, dental, life, and vision insurance starting the 1st of the month after hire. Employment includes annual enrollment in One Medical ( https://www.onemedical.com/ ) with telehealth also available through the company health plan.
• Paid Holidays: Celebrate with 9-10 paid holidays per year, including a floating personal observance day.
• 401(k) Plan: Plan for your future with our company matching 401(k) retirement savings plan.
• Professional License Reimbursement: Get reimbursed for your professional license fees, if applicable.
• Continuing Education Assistance: Pursue further education with our continuing education assistance program.
• Daily Pay: access your earnings immediately after you complete your shift!
• LifeMart Benefits: As a valued member of our team, you have access to exclusive discounts and savings through LifeMart, a proprietary, members-only discount shopping website. LifeMart provides real savings on a wide range of products and services to help you manage everyday needs. Some of the benefits include:
• Travel: Discounts on flights, hotels, car rentals, and vacation packages.
• Tickets: Savings on movie tickets, theme parks, and other entertainment options.
• Electronics: Deals on the latest gadgets, computers, and home electronics.
• Family Care: Discounts on childcare, eldercare, and pet care services.
• Wellness: Savings on gym memberships, fitness equipment, and wellness programs.
• Home & Auto: Discounts on home improvement services, appliances, and auto care.
• Financial and Legal: Savings on financial planning, tax services, and legal assistance.
• Apparel: Deals on clothing, shoes, and accessories from top brands.
• Flowers & Gifts: Discounts on flowers, gift baskets, and other special occasion items.
• Restaurants and Dining: Savings on dining out at popular restaurants.
  

Wisely Financial Services

As part of our comprehensive benefits package, we are pleased to offer access to Wisely's financial services. These services are designed to provide flexibility and control over your finances, helping you manage your money more effectively and achieve your financial goals. Here are some of the key services offered by Wisely:

• Early Direct Deposit: Opt-in to receive your paychecks early through direct deposit.
• Cashback Rewards: Earn cashback rewards on purchases at participating merchants, accessible through the myWisely mobile app.
• Prepaid Debit Cards: Use Wisely's prepaid debit cards for everyday financial transactions.
  
  
  

Call to Action

Are you passionate about making a difference in people's lives? Join us at CNS and be part of a team that is dedicated to helping individuals with brain injuries find hope and independence. Apply now to become a Product Manager and start your journey with us today.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. It’s not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are arrived at each unique case. A reasonable estimate of the current range is $85,000-$100,000/annually .

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