Medical Assistant (Non-Certified)

Starting pay range - $18 to $21 per hour, depending on experience Job Title: Medical Assistant (Non-Certified) OVERVIEW: Provides a variety of medical assistant duties to support the patient, medical providers, clinical support staff and other members of the clinic to facilitate efficient clinic operations DUTIES, FUNCTIONS AND RESPONSIBILITIES:

• Greets patients and obtains health history and presenting complaint.
• Demonstrates good customer service and interpersonal skills with all patients.
• Answers routine patient, eligibility, scope of service and agency inquiries
• Obtains and records patient vital signs (temperature, pulse, respirations and blood pressure); performs EKG’s, breathing treatments, administers medications, and gives injections as ordered by the provider or by Agency policy.
• Obtains specimens in accordance with medical orders or established protocols.
• Prepares the patient for physical exam and assist the provider during the examination.
• Reinforces the providers’ instructions and reviews and logs the medications prescribed.
• Answers patient telephone calls, takes messages and provides assistance in accordance with established procedures and guidelines.
• Documents patient’s clinical information, medications, care plan, and demographic information at each encounter.
• Schedules patient referral appointments for managed care services and other programs.
• Works with medical administrative assistants and other staff to route patient charts to proper location as appropriate.
• Makes sure lab reports, diagnostic reports, specialist consultations and other correspondence is in the patient’s medical record before the patient is placed in the exam room.
• Maintains a clean and orderly clinical area.
• Maintains immunization, medication, sterilization and refrigerator logs.
• Gives routine information in accordance with established procedures.
• Follows confidentiality, HIPAA and security procedures.
• Duplicates documents and forms as directed.
• Assists in care and maintenance of department equipment and supplies.
• Attends required meetings and participates in committees as requested.
• Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
• Performs a variety of routine clinical functions and related work as required or assigned.
• Maintains a professional demeanor and effective communications at all times.
• Performs other related duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of medical assistant procedures and proper medical record documentation.
• Knowledge of /skill in English grammar, spelling and punctuation.
• Knowledge of basic arithmetic to make simple medical dose calculations.
• Skill in establishing and maintaining effective working relationships with staff.
• Skill in operating a computer, copier, fax and other related machines.
• Ability to read, understand and follow oral and written instruction.
• Ability to accurately and proficiently perform phlebotomy, dressings, vision/hearing tests and take vital signs.
• Ability to speak clearly and concisely.
• Ability to establish and maintain positive and effective working relationships with patients, employees, and the public.
• Ability to maintain confidentiality of sensitive information.
• Ability to file and maintain patient records, files, reports, and other correspondence.

MINIMUM QUALIFICATIONS:

• High school diploma or GED.
• Completion of an accredited medical assistant training program or three years of progressively responsible experience in a medical office setting.
• Word processing, internet and computer experience.
• Evidence of current CPR certification or obtain by end of introductory period (company will assist with obtaining certification).

PHYSICAL REQUIREMENTS:

• Must be able to hear and speak clearly in order to communicate information to patients and staff.
• Must be able to have vision adequate to read documents, a computer screen, registration forms and other clinic documents.
• Manual dexterity; the ability to lift at least 30 pounds; and the ability to stand for extended periods.

OTHER REQUIREMENTS: Must provide own vehicle for local travel; some out of state travel may be required.