Residential Program Manager

Sunyard Glass Co., Ltd.

Date: 5 days ago
City: Pontiac, Michigan
Contract type: Full time
Description

RESPONSIBILITIES & DUTIES:

  • Supervises daily operation of residential shelter programs
  • Supervises residential staff
  • Oversees activities of all residential program volunteers and student interns
  • Supervises casework for all high-risk clients
  • Responsible for accurate program record keeping
  • Gathers/prepares statistical information for reporting purposes (i.e., funding agencies)
  • Prepares and submits monthly reports
  • Coordinates daily shelter operations; assesses shelter, resident and program needs
  • Conducts weekly Direct Service meetings
  • Maintains program compliance with state standards
  • Responsible for program development to enhance services
  • Updates and maintains program manual
  • Assigns client case load to counselors
  • Conducts individual counseling sessions and crisis intervention; designs action plans; assists client in development of network/support systems outside of agency
  • Facilitates groups when necessary and possible
  • Responds to crisis calls, abusers, and handles emergency situations

Other Duties

  • Any other duties/tasks as assigned
  • Cooperation with all other HAVEN programs to achieve organizational goals
  • Attend monthly staff meetings, committee meetings and other meetings as required
  • Knowledge of and adherence to all contract requirements
  • Abide by agency policies, procedures, contracts, rules and regulations

The Residential Program Manager position offers a competitive benefit plan which includes medical, dental and vision along with PTO time, sick time, diversity days, and a 401k.

Requirements

QUALIFICATIONS:

  • BA in Human Service area or equivalent experience.
  • Minimum 2 years' work experience with battered women or equivalent experience.
  • Proven supervisory and administrative skills.
  • Thorough knowledge of domestic violence related issues.

Must Have

  • Thorough knowledge of domestic violence related issues.
  • Ability to communicate effectively with victims of domestic violence.
  • Proven counseling, supervisory and administrative skills.
  • Ability to assess needs of shelter residents and develop programs to meet those needs.
  • Ability to work with individuals of all socio-economic, racial, cultural, sexual orientation, and religious backgrounds.
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