Access Counselor

Sign-on Bonus Available!

$8,000 for tCADC/CADC

$10,000 for t LMHC/LMHC, LMSW or LISW

Leaders in recovery. Champions of hope.

Rosecrance is a private not-for-profit organization and nationally recognized leader in treating substance use and mental health disorders for children, adolescents, adults, and families. With nearly 60 locations in Illinois, Wisconsin, and Iowa, our physician-led team has developed an innovative, multidisciplinary, outcomes-informed approach.

Since 1916, our unmatched legacy as a proven behavioral healthcare leader is a source of hope and strength to those we serve and provides a roadmap for the best opportunity for lasting recovery. Rosecrance served nearly 50,000 clients last year.

Position Purpose

We are seeking an Access Counselor to provide assessments, case management and admission planning services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Schedule: Mon.-Fri.; 8AM-5PM; On-call Rotation

Job Requirements

• Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or commensurate experience and training preferred.
• Associate's degree in Psychology, Social Work, Addiction Studies or other related field required.
• Minimum tCADC/CADC, LBSW, LMSW, tLMHC/LMHC or other state or national licensure that supersedes the tCADC.
  
  

Qualifications

• Demonstrated clinical competency in assessments and admissions.
• Adequate written skills to accurately complete required documentation within the time frames prescribed.
• Complete Iowa DHS Dependent Adult & Child Abuse Mandatory Reporter training within 30 days of start date.
• Proficient working with Microsoft Office products.
• Bi-lingual skills (preferred).
  
  

Essential Responsibilities

• Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs.
• Schedule and conduct assessment interviews with potential clients and their significant others.
• Formulate initial diagnostic impression and appropriate recommendations for level of care placement.
• Provide case management and counseling services to assigned clients.
• Utilize intervention skills as required to place the client in the appropriate level of treatment services.
• Maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required.
• Provide networking, linkage and follow-up with referral sources.
• Maintain communications with all staff (e.g. assessments, admissions).
• Meet with all individuals being admitted to inpatient treatment and provide warm hand-off to admissions clinician whenever possible.
• Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate.
• Confirm that client has medications and appropriate medical records needed for admission.
• Conduct pre-certification call for insurance if needed.
• Notify appropriate staff of client status during admissions process.
• Ensure that client health records are maintained consistent rules and regulations.
• Assume on-call responsibilities as scheduled or when necessary.
• Serve as a member of the Access Team and participate in all team meetings and activities.
• Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.
  
  

Job Type: Full-time

Work Location: Rosecrance Jackson Centers- Sioux City, Iowa

Pay: Based on education, experience and credentials

• Starting rate for Bachelors - $21.11/hour
• Starting rate for Masters - $24.44/hour
• Additional $.50/hr with CADC certification
• Additional $1.50/hr inpatient differential
  
  

Benefits

• Health insurance with multiple plan options to meet your needs
• Flexible Spending Account
• Health Savings Account with company contribution
• Dental insurance
• Vision insurance
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance (qualifications apply)
• Licensure/certification reimbursement (qualifications apply)
• Paid Time Off
• Referral program
• Wellness plan
  
  

About Us

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health And Safety

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).