Quality Manager

Eaton’s Electrical Division’s Supply Chain Group is currently seeking a Quality Manager to join the team! This role is based at our Lancaster, TX site. Relocation assistance is available!

Who we are: We are one of three major distribution hubs for the Eaton Electrical Sector consisting of 145 employees, with projected expansion to approximately 300 employees. We operate in a 575,000 sq ft warehousing space distributing four product lines with growth to six product lines in the next year. We operate 110+ powered industrial vehicles to receive and process material for shipment.

Our commitment: We’re not just about business; we’re about making a difference. Our team is dedicated to improving lives and safeguarding the environment through our products and services.

The expected annual salary range for this role is $93750.03 - $137500.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

As Quality Manager, you will lead the site Quality team responsible for the implementation and management of the Eaton Quality Management System.

Essential Functions Include:

• Quality System Management – Plan, install, sustain, and improve a total quality system in accordance with industry and Eaton Quality Management System, ISO 9001, and customer requirements. Establish systems for data collection and analysis. Use data to drive continuous improvement activities within all DC departments. Plan for, lead, and measure “voice or process” and “voice of customer” performance and quality system effectiveness. Adjust strategy and/or procedure as necessary.
• Quality Improvement and Training – Develop and lead quality related technical training to operations to ensure the DC follows established quality policies and procedures; meets or exceeds customer quality expectations and standards; ISO and other certification requirements. Lead proactive quality improvement through the proper execution of RIE within the facility to ensure quality deliverables such as IQC associated with products. Resolve internal and external quality concerns in a definite and timely fashion.
• Leadership and Development – Manage, coach, and develop associates and promote a positive quality culture throughout the facility by establishing sound systems and a demonstrated process focus. Supervise two Customer Service Representatives and up to 10 quality associates, i.e. technicians and analysts.
• Supplier Performance Management – Install, track, and manage supplier performance through robust incoming inspection practices and supplier performance management activities.

What will make you successful?
The ideal candidate possesses excellent verbal and written communication skills and has extensive project management experience in a team environment. You are familiar with applications, such as Minitab, Excel and Power BI to create reports and share data across manufacturing sites. You are adaptable, exceling in dynamic and evolving environments and experienced in implementing ISO-based Quality Management Systems. We are looking for candidates who are diverse in their backgrounds, perspectives, and experiences, and who can bring fresh and innovative ideas to our team.

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s Degree from an accredited institution.
• Minimum three (3) years of experience within a manufacturing and/or distribution center environment.
• Minimum two (2) years of experience in a Quality function working with ISO based quality management systems.
• Minimum one (1) year of experience managing and/or supervising direct reports and/or project teams.
• Must be legally authorized to work in the United States without company sponsorship both now and in the future.

Preferred Qualifications:

• Expert skills in using and training quality tools (i.e. Fishbone Diagrams, 5- whys, 8D, Gage R&R, FMEA, SPC, etc.).
• Certification by the American Society for Quality as Six Sigma Black Belt or Certified Quality Engineer.
• Experience with Power BI and EASE.
• Experience with Manhattan WMS.
• Spanish fluency

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.