Operations Associate, Implementation
NimbleRx
Date: 2 days ago
City: Irvine, California
Salary:
$60,000
per year
Contract type: Full time
Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.
Nimble is looking for a motivated, self-starting and experienced onboarding / implementation professional to join our growing Operations team. In this role, you will be managing the implementation cycle of a new Nimble partner pharmacy. You’ll work closely with multiple internal orgs including Sales, Success, and Engineering. A person that will succeed in this role is someone who has a high level of ownership, is detail-oriented, and able to operate independently.
You will:
Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
$60,000 base salary plus commission
Nimble is looking for a motivated, self-starting and experienced onboarding / implementation professional to join our growing Operations team. In this role, you will be managing the implementation cycle of a new Nimble partner pharmacy. You’ll work closely with multiple internal orgs including Sales, Success, and Engineering. A person that will succeed in this role is someone who has a high level of ownership, is detail-oriented, and able to operate independently.
You will:
- Onboard new pharmacies to the Nimble platform ensuring they meet Nimble's requirements
- Align pharmacies on Nimble's implementation process, next steps, and expectations for launching with Nimble
- Maintain up-to-date documentation for pharmacies in Nimble's CRM system (Salesforce) and internal admin systems
- Train pharmacy owners and staff on Nimble's product, expectations, and workflows to ensure a successful platform launch and overall patient satisfaction
- Develop and apply best practices and strategies for the use of Nimble's products for patients and pharmacies
- Interact and communicate regularly with internal and external stakeholders to provide a comprehensive and speedy launch to pharmacy partners
- 2+ years of combined experience in onboarding, client success, sales, new partner training, and/or implementation process development
- Bachelor’s degree
- Proactive and confident partner guidance through new Nimble processes
- Positive attitude and ability to work in a fast-paced, constantly evolving environment
- Organized self-starter who pays close attention to details
- Comfortable working in the gray with experience documenting standard operating procedures
- Compassionate and driven colleagues in a fun environment where success is celebrated
- Rare opportunity to change an industry and lives of millions
- We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
- Medical / Dental / Vision / 401K package that fits your needs
- Generous Vacation Policy - work hard and take time when you need it
- 11 Paid Holidays
- Work in a beautiful new office near the Irvine Spectrum Center
Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
$60,000 base salary plus commission
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