Medical Insurance Verification Specialist

SmartHealth

Date: 2 days ago
City: Phoenix, Arizona
Contract type: Full time
Our Dermatology Insurance Verification Specialist conducts real-time benefit and insurance eligibility verifications as well as for our house call & video visit patients. While collaborating with payers, patients, and clinic staff to ensure a seamless check-in process.

What You'll Do

  • Verify patient insurance coverage and benefits before scheduled appointments or procedures
  • Contact insurance companies via phone, email, or web portals to confirm eligibility, coverage details, copayments, deductibles, and pre-authorizations
  • Accurately enter and update insurance information in the patient's electronic health record (EHR) system
  • Work closely with patients to communicate insurance benefits and financial responsibilities
  • Identify and resolve insurance coverage issues that may delay or impact patient care

Skills And Experience

  • ACHHHS prior authorization experience is required
  • Exceptional communication skills with a friendly and professional demeanor
  • Technological proficiency and the ability to work independently in a fast-paced environment

In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.
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