Office Manager

West Coast Dental Services

Date: 2 days ago
City: Lancaster, California
Salary: $68,000 - $80,000 per year
Contract type: Full time
Join Our Team at West Coast Dental!

Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care.

Why Work With Us?

  • Competitive Compensation: Enjoy a top-tier base salary plus performance bonuses.
  • Diverse Patient Base: Serve a wide range of dental patients with various payor types.
  • Comprehensive Dental Services: General, specialty, and orthodontic care in all offices.
  • Commitment to Quality: Be part of an established dental organization focused on quality and patient experience.
  • Professional Growth: Access opportunities for training, development, and mentorship in the dental field.
  • Supportive Teams: Work with excellent clinical and administrative dental teams in every office.
  • Collaborative Environment: Engage in a team approach to providing exceptional dental patient experiences.
  • Modern Facilities: Utilize state-of-the-art dental practice management systems, instruments, and equipment.

What We Seek In a Dental Office Business Manager

  • Leadership Skills: Ability to lead and manage dental teams effectively.
  • Analytical Abilities: Strong skills in analyzing operational, performance, and financial metrics in a dental setting.
  • Passion for Helping: A genuine desire to assist patients and staff.
  • Personable Nature: Outgoing, cheerful, and approachable demeanor.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Team Player: Commitment to being part of a high-quality dental team focused on patient satisfaction.
  • Career Growth: Eagerness to learn, grow, and advance professionally in the dental industry.

Qualifications (Dental Experience Preferred, Not Required)

  • Computer Proficiency: Strong computer skills.
  • Motivation: Desire for career advancement in the dental field.
  • Professionalism: Interest in being part of a professional dental team.
  • Analytical and People Skills: Strong analytical abilities and interpersonal skills.
  • Leadership: Ability to lead and manage dental teams.
  • Collaborative Spirit: Personable and cheerful demeanor.
  • Communication: Strong interpersonal, oral, and written communication skills.
  • Judgment: Ability to make sound decisions.
  • Independence: Ability to work independently and manage multiple projects.
  • Education: Bachelor’s Degree required.
  • Experience: Dental experience preferred but not required.

Responsibilities

  • Team Management: Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
  • Collaboration: Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
  • Scheduling: Manage staff, patient, and doctor schedules.
  • Hiring and Training: Interview, hire, and train dental staff.
  • Compliance: Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
  • Leadership: Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.

Support Provided

  • Modern Offices: Beautiful, state-of-the-art dental facilities with modern systems and equipment.
  • Back-office Support: Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks.
  • Quality Supplies: Reliable, high-quality dental supplies from reputable companies.
  • Compliance: Regulatory and facility compliance.
  • Patient Flow: Steady flow of dental patients from all payor types.

Opportunities for All

  • Experienced Candidates: Join our family and culture, and grow operationally to reach your full potential in the dental industry.
  • New Candidates: Receive training, coaching, and guidance from experienced Regional Managers, Office Managers, and Training Department leadership. Benefit from training programs, regular reviews, one-on-one coaching, and other resources to help you succeed.

About Us

For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners.

Benefits

  • Paid Time Off
  • Sick Pay
  • Holiday Pay
  • Medical Coverage
  • Supplemental Vision Coverage
  • Comprehensive Dental Benefits for Employees and Dependents
  • Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident)
  • 401k Plan Participation

INDMGR
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