Document Management Technician

Description

SUMMARY

The Document Management Technician is responsible for gathering, printing, preparing and scanning company documents or examinee charts for use. This position performs a variety of tasks such as sorting records, creating cover letters, updating client lists, data entry and maintaining efficient document storage, all in accordance with strict timelines needed.

Essential Job Functions

• Prepare, print, sort, scan, process and maintain electronic and/or hard copies of charts, medical report forms or company documents.
• For medical reports:
• Will gather and organize examinee charts for examinations and/or deposition purposes. Finalize completed charts by confirming all records are included and consolidate charts in proper order. Ensure no duplicates or unnecessary documents are stored.
• Prepare and ship records to physicians utilizing appropriate mailing sources (USPS, UPS, or Electronic) within required timeframes and in accordance with client instructions.
• Perform clerical duties such as typing, filing, emailing, and proofreading as required. May be responsible for mail duties.
• Promote effective and efficient utilization of all company supplies and resources.
• Protect examinee rights by maintaining confidentiality of personal and financial information at all times and in accordance with HIPAA regulations.
• Perform other duties as assigned.
  

Qualifications

MINIMUM REQUIRED QUALIFICATIONS

Education And/or Experience

High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

Certificates, Licenses, Registrations

No specific requirements.

Essential Competencies

QUALIFICATIONS

• Must possess knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must have a full understanding of HIPAA regulations and compliance.
• Ability to follow instructions and respond to managements’ directions accurately.
• Must demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Must demonstrate reliability and abide by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.
  
  

Language/Communication Skills

• Ability to read, analyze and interpret common correspondence, medical records and legal documents
• Ability to write clearly and informatively and edit own work for appropriate spelling and grammar
• Ability to respond appropriately and professionally to common inquiries or complaints from customers, physicians, management, and/or members of the business community.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This Position Generally Consists Of

• Sitting 5-7 hours per day.
• Keyboard typing and viewing computer screen 6-8 hours per day.
• Standing and walking for brief periods.
• Occasionally lifting and/or carrying up to 20 lbs.
• Occasionally pushing/pulling up to 20 lbs.
• Occasionally required to walk multiple flights of stairs.
• Occasionally subject to bending, squatting or twisting.
  
  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extended hours are occasionally required beyond the regular eight (8) hour work day.
• The noise level in the work environment is usually moderate.