Business Support Coordinator

Summary

Mercola is seeking a highly organized and detail-oriented Business Support Coordinator to provide essential support across the entire organization. This role will oversee daily administrative operations, facilitate communication, and ensure the smooth execution of executive support functions. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is passionate about driving efficiency within a dynamic organization.

Key Responsibilities & Duties

• Administrative & Executive Support
• Provide direct support to executive assistants and project managers, ensuring seamless day-to-day operations.
• Assist with scheduling, calendar management, meeting coordination, and travel arrangements for leadership.
• Prepare, edit, and distribute correspondence, reports, presentations, and other documents as needed.
• Maintain confidential records and handle sensitive information with discretion and professionalism.
• Operations & Process Coordination and Support
• Support the development and implementation of administrative procedures to optimize efficiency.
• Assist in managing office operations, including supply inventory, vendor coordination, and facility requests.
• Track and maintain documentation for compliance, internal policies, and reporting requirements.
• Collaborate with IT and HR to support onboarding and administrative needs for new hires.
• Compile data and conduct analysis to support reporting, policy reviews, and continuous improvement efforts.
• Project & Event Coordination
• Provide logistical support for internal projects, corporate initiatives, and company-wide events.
• Assist in tracking project deadlines, deliverables, and follow-ups to ensure timely completion.
• Coordinate department meetings, including agenda preparation, note-taking, and action item tracking.
• Support project teams by conducting preliminary research and analyze findings to provide a summary of key findings or trends.
• Communication & Stakeholder Engagement
• Serve as a liaison between administrative support teams, project managers, and executive leadership.
• Ensure clear and timely communication of important updates, policies, and procedural changes.
• Support internal communications by drafting emails, newsletters, and announcements as needed.
  
  

Requirements/Qualifications

• 3+ years of experience in an administrative or support role, preferably in a corporate or fast-paced environment.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple deadlines.
• Excellent oral and written communication skills, with a keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools.
• Ability to work independently while also collaborating effectively with teams.
• A proactive mindset with a problem-solving approach to administrative challenges.
  
  

WORK ENVIRONMENT & PHYSICAL DEMANDS

This is a hybrid position, with a blend of remote and in-office work based on business needs and team collaboration requirements. The role primarily operates in a professional office setting when onsite, with standard office equipment such as computers, phones, photocopiers, and filing systems.

While performing the duties of this job, the employee is regularly required to:

• Sit or stand at a desk for extended periods.
• Use hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Communicate clearly and effectively in both written and verbal formats.
• Occasionally lift office supplies or packages weighing up to 25 pounds.
• Move about the office to access files, attend meetings, or support events.
  
  

The position may require occasional flexibility to accommodate virtual meetings across time zones, event support outside normal business hours, or travel to company headquarters or off-site locations for team activities or corporate events.

The noise level in the work environment is generally low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.