Loan Specialist
Rave Financial
Date: 3 weeks ago
City: Beaumont, Texas
Contract type: Full time
Role
This role is to provide a fast, simple and friendly loan application process via our centralized Virtual Services Center. Individuals work directly with our members during the loan application process to develop, expand and maintain positive consumer lending relationships. Providing prompt, efficient and accurate support to members and co-workers during the application stage by gathering all necessary information and/or documentation required to book a consumer loan in compliance with Federal and State laws, banking regulations and Credit Union policies and procedures. Loan Specialists play an important role in maintaining our organization's position as a lifelong partner in helping our members reach their financial goals. Work as a team with other credit union departments to create a seamless experience for members.
Experience
Knowledge and Skills:
One year to three years of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills
Provide all services via our Virtual Services Center using specific video, online application, contact center, and queueing software.
This role is to provide a fast, simple and friendly loan application process via our centralized Virtual Services Center. Individuals work directly with our members during the loan application process to develop, expand and maintain positive consumer lending relationships. Providing prompt, efficient and accurate support to members and co-workers during the application stage by gathering all necessary information and/or documentation required to book a consumer loan in compliance with Federal and State laws, banking regulations and Credit Union policies and procedures. Loan Specialists play an important role in maintaining our organization's position as a lifelong partner in helping our members reach their financial goals. Work as a team with other credit union departments to create a seamless experience for members.
Experience
Knowledge and Skills:
One year to three years of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills
- Have above average listening and communication skills.
- Well organized and attention to detail.
- Must be able to operate related computer software and business equipment.
- Professional in appearance, dress, and attitude is a must.
- Interviewing skills and techniques.
- Be able to handle multiple, conflicting deadlines and projects.
- Ability to generate essential reports, interpret data, and calculate ratios including the resolution of problems and incorrect information.
- Working knowledge of lending analysis techniques.
- Recognize acceptable forms of income verification and calculate personal income; including self employed individuals and income based on individual tax returns.
- Properly identify acceptable forms of personal identification, with an awareness of possible fraud and/or forgery.
- Have knowledge of the fundamentals of the financial industry, including the basic processes of other credit union departments and branches.
- Ability to work as a member of a team while embracing the credit union philosophy, mission, and values.
Provide all services via our Virtual Services Center using specific video, online application, contact center, and queueing software.
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