Community Manager

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

• About the role:
  
  

We are seeking an enthusiastic Community Manager to join our dynamic Social Marketing Team. Reporting directly to the Community Marketing Manager, you'll play a pivotal role in executing strategies designed to connect deeply with our users. You’ll engage directly with communities on platforms like Reddit, Discord, and other emerging channels, actively embedding Roblox into conversations and nurturing brand advocacy. This role is ideal for a creative and proactive individual eager to build relationships and amplify positive perceptions of Roblox within existing digital communities.

You Will

• Community Engagement: Proactively participate in conversations across Reddit, Discord, and other digital communities, fostering meaningful interactions and positive dialogue. Ensure Roblox is seen as approachable, responsive, and supportive.
• Content Execution: Collaborate closely with the Community Marketing Manager to implement content strategies. Create engaging, community-specific content that resonates with Roblox users, creators, and fans on various social platforms.
• Channel Relationships: Establish and maintain positive relationships with moderators and leaders within key external communities, ensuring a mutually beneficial exchange of information and support.
• Trend Monitoring & Insights: Regularly monitor discussions and sentiment within community channels, identifying key trends, opportunities, and potential issues. Provide regular feedback and insights to internal teams to help inform broader strategies.
• Advocacy Building: Identify and engage influential community members who can become brand advocates. Highlight user-generated content and creator achievements, spotlighting positive community contributions.
  
  

You Have

• Must have 2-3 years of experience in community management, social media engagement, or a related field.
• Must have experience working as a community manager in a large structure / tech or gaming company before
• Strong familiarity with social media platforms (TikTok, Instagram, X) and community platforms (Reddit, Discord).
• Exceptional written and verbal communication skills, with the ability to craft engaging, community-centric content.
• Highly organized with proven ability to multitask effectively in a fast-paced environment.
  
  

Nice To Have

• Passion for Roblox, including familiarity with popular Roblox games and the platform ecosystem.
• Experience with Social Listening tools such as Brandwatch, Sprinklr, Meltwater, etc.
• Experience in the gaming industry or familiarity with gaming community dynamics.
  
  

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.

Annual Salary Range

$118,220—$148,920 USD

Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.