SR CLIENT RELATIONSHIP MANAGER
Sunrise Banks
Date: 1 day ago
City: Sioux Falls, South Dakota
Salary:
$61,002
-
$113,000
per year
Contract type: Full time
Job Details
Description
Drive Impact. Build Relationships. Elevate Success.
We’re looking for a Senior Client Relationship Manager who thrives on building trust, delivering value and turning client goals into long-term success stories. In this role, you will serve as the voice of the client internally and the face of Sunrise Banks externally – strengthening partnerships, anticipating needs and leading with insight. A Sunrise career offers a flexible work environment and a chance to create positive change in financial wellness and banking.
Position Summary
Responsible for directing functions involving activities with assigned Payment’s clients and that client’s compliance with all applicable federal, state, and local laws. The Sr. CRM will manage the daily support of their assigned Payments clients and work with PMO, Deposit Services, Information Services, Compliance, and bank marketing teams on the development, testing and marketing of their client’s payments products.
Essential Functions
None
COMPETENCIES
The expected starting annualized salary range is between: $61,002 - $87,146 - 113,000 depending on experience and qualifications.
In addition, this position is eligible to enroll in a variety of benefits including Medical, Dental and Vision insurance, Retirement (401k) savings with match, Life and AD&D insurance, Short and Long-term disability insurance, Paid Time Off (PTO), Paid Volunteer Time Off, Paid Parental Leave, Pet Insurance, and more. Details at www.sunrisebanks.com/about/careers/.
Description
Drive Impact. Build Relationships. Elevate Success.
We’re looking for a Senior Client Relationship Manager who thrives on building trust, delivering value and turning client goals into long-term success stories. In this role, you will serve as the voice of the client internally and the face of Sunrise Banks externally – strengthening partnerships, anticipating needs and leading with insight. A Sunrise career offers a flexible work environment and a chance to create positive change in financial wellness and banking.
Position Summary
Responsible for directing functions involving activities with assigned Payment’s clients and that client’s compliance with all applicable federal, state, and local laws. The Sr. CRM will manage the daily support of their assigned Payments clients and work with PMO, Deposit Services, Information Services, Compliance, and bank marketing teams on the development, testing and marketing of their client’s payments products.
Essential Functions
- Manage, support, and grow FinTech Partners.
- Oversee Program/ISO Management.
- Building relationships with internal and external stakeholders to generate and develop ideas, pursue opportunities and close sales.
- Collaborate with assigned teams on the development, implementation, testing and marketing of payments products for their assigned Payments clients.
- Evaluate business needs, objectives, and goals, research payments and electronic banking products available and designating procedures to meet the needs of their client base.
- Has a deep understanding of client’s business and key drivers.
- Create strategic account plans.
- Assist in coordinating the efforts of the Traction team of assigned partner implementations.
- Research product development options and provide analysis for product direction as necessary.
- Consult with Payments management to identify internal and external customer needs and include in project objectives.
- Review requirements, specifications, tests, support, and training plans to ensure they are in line with internal objectives on projects.
None
COMPETENCIES
- Sunrise Core Values
- Adaptability
- Communication
- Compliance
- Dependability & Flexibility
- Initiative
- Integrity
- Judgement
- Organizational Skills
- Productivity
- Professionalism
- Quality Service
- Teamwork
- Technical /PC Skills
- Work Quality
- College degree in business related field required.
- Five (5) years payments, operations or compliance experience required.
- Experience in the financial industry specifically working with government benefit disbursements preferred.
- Solid skill set in the use of Microsoft Excel, Word, PowerPoint and Outlook.
- Experience with ACH, cash management and payments platforms preferred.
The expected starting annualized salary range is between: $61,002 - $87,146 - 113,000 depending on experience and qualifications.
In addition, this position is eligible to enroll in a variety of benefits including Medical, Dental and Vision insurance, Retirement (401k) savings with match, Life and AD&D insurance, Short and Long-term disability insurance, Paid Time Off (PTO), Paid Volunteer Time Off, Paid Parental Leave, Pet Insurance, and more. Details at www.sunrisebanks.com/about/careers/.
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