Insurance Pre-Authorization
Eastern Radiologists, Inc.
Date: 3 weeks ago
City: Greenville, North Carolina
Contract type: Full time
Job Summary: Provide outstanding customer service to patients and develop and maintain positive working relationships with internal and other external customers.
Major Job Functions:
Major Job Functions:
- Document eligibility, benefit and authorization information in accordance with established guidelines.
- Verify prior-authorizations prior to services being performed.
- Ability to multitask and remain focused while managing a high-volume, time-sensitive workload
- Excellent customer service skills; communicates clearly and effectively
- Education: Minimum of high school diploma with scheduling experience preferred
- Experience: Minimum of 1 year customer service or equivalent
- Certification/License/Registration: None
- Position Titles and Number Supervised: None
- Special Training/Skills: Must have excellent organizational, communication and interpersonal skills. Must possess excellent phone etiquette. Must possess the ability to work alone. Must be discrete with all confidential information.
- Physical Demands: Ability to move about freely. Must possess sufficient visual and auditory acuity to perform task associated with the position.
- Working Conditions: Works in a medical facility. Sits, stands and walks intermittently throughout the day. Must stoop and bend in the course of the job performance.
- Other (Operational Excellence): Employee must be aware of and fully support all practice policies and procedures. Must have demonstrated ability to deliver services to physicians and administration in a responsive and courteous manner.
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