Associate Director - Operations

Eli Lilly and Company

Date: 21 hours ago
City: Concord, North Carolina
Salary: $118,500 - $173,800 per year
Contract type: Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Brand Description

Are you ready to lead the charge in shaping the future of manufacturing at Eli Lilly? As an Associate Director of Operations, you'll be at the forefront of this exciting journey. In this role within our Device and Packaging Network, you'll not only execute strategies and objectives but also inspire a culture of innovation and excellence. Collaborating with our top-notch team of leaders, you'll influence and implement our organizational agenda, business priorities, and quality objectives to drive success down to the floor level. Join us in this exciting opportunity to drive innovation, foster growth, and make a meaningful impact within the manufacturing landscape at Eli Lilly!

Key Objectives/Deliverables

  • Empowerment through Development: Mentor, coach, and recognize team members within your organization to foster growth, achievement and meet the needs of the business.
  • Strategic Planning: Engage and support business plan objectives while tracking team performance and ensuring adequate resources are in place for successful implementation.
  • Safety and Quality Culture: Lead by example in building and driving a culture of safety first and quality always within the organization while removing barriers to team performance. Review and approve GMP documentation including procedures, deviation investigations, technical reports, change controls, regulatory submissions, validation protocols and summary reports, etc.
  • Technical Excellence: Lead and provide technical input and effective process support for manufacturing issue resolution and investigations, champion continuous improvement initiatives.
  • Process Optimization: Develop local processes and procedures to enhance efficiency and effectiveness, utilizing lean tools for success.
  • Resource Management: Manage resources effectively, including workload optimization and staffing needs, to meet business objectives. Support Site Leadership to build a diverse and capable organization, supporting the areas of device assembly and packaging.
  • Collaborative Leadership: Collaborate closely with cross-functional teams, external partners, central functional organizations, and suppliers to drive alignment and resolve escalated issues. Represent the team on plant flow teams, influencing technical agendas and driving operational results.
  • Performance Metrics: Develop and communicate department metrics to drive continuous improvement and ensure alignment with business goals Develop team goals for safety, quality, and process effectiveness and efficiency. Lead the process team for issue resolution.
  • Innovation and Problem-Solving: Foster a culture of innovation and creativity, encouraging team members to identify and drive improvement opportunities.
  • Regulatory Compliance: Ensure adherence to current regulatory requirements, including cGMP standards, OSHA regulations, and environmental sustainability goals. Support site inspection readiness and execution. This role has direct interaction with Regulatory Agencies during site inspections.


Minimum Requirements

  • Bachelor's Degree in Engineering, Science, or a related field.
  • 5+ years of manufacturing experience, pharmaceutical or regulated industry.
  • 3+ years demonstrated leadership skills with a history of successful team development.


Additional Preferences And Information

  • Experience in device assembly and/or packaging.
  • Knowledge of cGMP requirements in medical device manufacturing.
  • Understanding of basic requirements of regulatory agencies such as the FDA, DEKRA, and OSHA.
  • Excellent interpersonal, written, and oral communication skills that demonstrate an ability to effectively (clearly, succinctly) communicate with all levels of the organization for decisions, influencing, coaching and mentoring.
  • Occasional travel may be required to support business needs.
  • PPE is required on the manufacturing floor.
  • Previous experience with deviation and change management systems including Trackwise.
  • Responsible for maintaining a safe work environment and supporting all health, safety, and environmental goals.


Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$118,500 - $173,800

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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