Senior Business Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As Senior Business Analyst, you'll roll up your sleeves as you assist with various projects within Optum Serve and collaborate on Community Care Services (CCS) contract deliverables. This role will provide high-level analytical, operational, and strategic support to drive key initiatives, streamline processes, and ensure alignment across the organization. The ideal candidate is a proactive problem-solver, a strong communicator, and a trusted partner who thrives in a fast-paced, mission-driven environment.

In this role, you will build relationships across CCS programs and teams in order to make meaningful improvements that will positively impact Veteran’s lives and improve the VA’s Health System. You'll take on tough challenges and create innovative solutions that impact the bottom line.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Strategic Support & Execution
• Partner closely with the Optum Serve Operations Chief of Staff to manage and execute high-priority initiatives across the Operations and Community Care Services teams
• Help translate Optum Serve’s strategic goals into actionable plans, track progress, and ensure timely delivery of outcomes
• Prepare executive-level presentations, reports, and dashboards for internal and external stakeholders
• Operational Excellence
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement
• Lead or support cross-functional projects that enhance operational effectiveness and scalability
• Business Analysis & Insights
• Conduct in-depth analyses to support business cases and strategic planning
• Consolidate data into clear, concise insights and recommendations
• Stay informed on industry trends, regulatory changes, and competitive intelligence relevant to Optum Serve
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 2+ years of experience in business analysis, operations, or strategic support roles
• Proficient experience with Microsoft Office programs
• Experience planning, prioritizing, organizing, and completing complex work efforts to meet established objectives
• Experience presenting and communicating findings to a variety of stakeholders
• Proven ability to manage multiple priorities and work effectively with senior leadership
  
  

Preferred Qualifications

• DHA / VA / Government contract experience
• Experience in the healthcare industry
• Military and/or VA experience
• Intermediate Microsoft Excel skills including ability to link pivots to external data sources, creating pivot tables and summarizing data into reports and dashboards
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
  
  

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.