Marketing Strategy Associate
JPMorganChase
Date: 2 weeks ago
City: Wilmington, Delaware
Contract type: Full time
Job Description
Description for Internal Candidates
Intro Marketing Language
Join our Customer Engagement Marketing team as a Marketing Strategy Associate, where you'll drive engagement and portfolio growth across Chase credit cards through innovative marketing strategies.
Job Summary
As a Marketing Strategy Associate within the Customer Engagement Marketing team, you will support the development and execution of customer-centric marketing strategies that drive engagement and portfolio growth across Chase credit cards. You will focus on campaign execution, journey mapping, performance analysis, and test-and-learn development across Chase’s owned marketing channels.
Job Responsibilities
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Description for Internal Candidates
Intro Marketing Language
Join our Customer Engagement Marketing team as a Marketing Strategy Associate, where you'll drive engagement and portfolio growth across Chase credit cards through innovative marketing strategies.
Job Summary
As a Marketing Strategy Associate within the Customer Engagement Marketing team, you will support the development and execution of customer-centric marketing strategies that drive engagement and portfolio growth across Chase credit cards. You will focus on campaign execution, journey mapping, performance analysis, and test-and-learn development across Chase’s owned marketing channels.
Job Responsibilities
- Support end-to-end execution of marketing campaigns, ensuring flawless delivery across channels.
- Assist in journey mapping and partner with analytics to identify high-impact moments for personalized messaging.
- Coordinate marketing inputs and ensure alignment with creative, legal, and execution teams.
- Develop test plans and performance tracking across key workstreams.
- Partner with business, analytics, and creative teams to synthesize insights and identify optimization opportunities.
- Support presentation development and business updates for key stakeholders.
- Strong project management, organization, and communication skills.
- 1+ year of professional experience, in marketing.
- Proactively manage timelines and project deliverables.
- Work independently and collaboratively in a fast-paced, high-performing environment.
- Translate complex ideas into clear action plans and deliverables.
- Leverage insights from qualitative and quantitative analytics.
- Collaborate cross-functionally to solve problems and drive business outcomes.
- Bachelor’s degree preferred.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
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