Date: 10 hours ago
City: Stamford, Connecticut
Contract type: Full time

Job Description
We are looking for a skilled ServiceNow Lead to oversee the development, configuration, and implementation of the ServiceNow platform. The ideal candidate will be responsible for leading a team of developers and administrators, ensuring scalable architecture, and delivering high-quality solutions that align with business goals.
Responsibilities:
- Lead end-to-end delivery of ServiceNow projects including requirements gathering, design, development, testing, and deployment
- Collaborate with stakeholders to translate business requirements into technical specifications
- Architect, design, and implement ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and CMDB
- Manage and mentor a team of ServiceNow developers and administrators
- Ensure adherence to best practices in development, integration, and platform management
- Perform platform upgrades, patching, and version control
- Develop custom applications and workflows using ServiceNow Studio and scripting (JavaScript, Glide)
- Maintain data integrity, system security, and platform performance
- Integrate ServiceNow with external systems via REST, SOAP, and other APIs
- Provide technical guidance and governance for ServiceNow usage across the organization
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