ServiceNow Lead

PebbleDB

Date: 10 hours ago
City: Stamford, Connecticut
Contract type: Full time

Job Description

We are looking for a skilled ServiceNow Lead to oversee the development, configuration, and implementation of the ServiceNow platform. The ideal candidate will be responsible for leading a team of developers and administrators, ensuring scalable architecture, and delivering high-quality solutions that align with business goals.

Responsibilities:

  • Lead end-to-end delivery of ServiceNow projects including requirements gathering, design, development, testing, and deployment
  • Collaborate with stakeholders to translate business requirements into technical specifications
  • Architect, design, and implement ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and CMDB
  • Manage and mentor a team of ServiceNow developers and administrators
  • Ensure adherence to best practices in development, integration, and platform management
  • Perform platform upgrades, patching, and version control
  • Develop custom applications and workflows using ServiceNow Studio and scripting (JavaScript, Glide)
  • Maintain data integrity, system security, and platform performance
  • Integrate ServiceNow with external systems via REST, SOAP, and other APIs
  • Provide technical guidance and governance for ServiceNow usage across the organization
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