Customer Service Representative

Associated Bag: is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy with vacation, personal time, and eight paid holidays, medical, dental, vision, and disability insurances, 401(k) plan, tuition assistance, and more. Success in business is all about meeting your customer's needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all

We are seeking a sales-oriented Customer Service Representative :committed to unsurpassed customer service for high volume call center in a friendly, fast-paced environment. Duties include answering the phone to take customer orders and answer questions, promote products and services to increase orders, as well as enter fax and e-orders.

Successful candidates will have a minimum of 2-3 years experience in high-volume call center, computer/data entry experience with emphasis on accuracy, excellent verbal and written communication skills, with a consistent commitment to excellent customer service. Bi-lingual English/Spanish a plus, but not required. Hours are 10:30am-7pm:, Monday through Friday.

Employee Benefits:

• Premium Salary with performance based merit awards and bonuses
• Work from Home Options available for certain positions
• Medical, Dental, and Vision insurance – Rich, comprehensive plans with broad network choices
• Flexible Spending Accounts - Medical and Dependent Care
• Long Term Disability
• Voluntary Short Term Disability
• Life and AD&D
• Employee Assistance Program
• 401(k)/Profit Sharing
• Vacation - Starting at two weeks, pro-rated first year
• Personal Time - Additional nine days annually
• Eight Paid Holidays
• Educational Assistance up to $5,250.00 per year
• Wellness Benefits

Equal Opportunity Employer - M/W/Veterans/Disability:

• EEO - It is the Law
• Employee Polygraph Protection Act
• Federal Family Medical Leave Act