Hospital Services Coordinator II
Lifebanc
Date: 3 weeks ago
City: Cleveland, Ohio
Contract type: Full time
Are you ready to save or heal a life?
Do you want to be the person that makes the miracle of donation and transplantation a reality? Do you want to turn tragedy into hope and healing? This is what we do every single day and we think you have what it takes.
Join a team that combines the fulfillment of an amazing mission with incredible benefits. This is not just another job or listing on your resume. Simply put, this job will change you, just like organ, eye and tissue donation and transplantation changes the lives of donor families and recipients.
Every day, the Lifebanc team gets the opportunity to change lives forever. Become a part of our family as we work toward a world where everyone in need of an organ or tissue transplant receives the healing they deserve. Come be a life saver.
What is Lifebanc?
Lifebanc, is the federally designated organ, eye and tissue recovery organization that serves 20 counties in Northeast Ohio. Put simply, we facilitate and coordinate organ, eye and tissue donation and transplantation in our community and educate the public on the importance of our mission. Our vision is pursuing a future where organ, eye and tissue donation is embraced as an honor and personal responsibility. Our mission is to save and heal lives.
Position Description
This position is responsible for supporting the mission, vision, and values of Lifebanc by developing and maintaining a positive donation culture within the assigned hospitals, coroners and medical examiners, thereby assisting in achieving donation goals. Develops, implements, and maintains commitment plans, analyzes and reports organ, tissue and eye (O/T/E) data and seeks strategies to improve in areas indicated. Develops and sustains relationships with referring physicians, nursing staff, hospital, coroners and medical examiners leadership and other staff to achieve performance goals. The Hospital Services II (HS) Coordinator may take on special projects as assigned by the Manager of Hospital Services and may be asked to assist other Hospital Services Coordinators and/or other departments with meetings between Lifebanc and key hospitals, coroners or medical examiners staff.
Essential Functions
Educate and coach staff on organ and tissue donation process to optimize outcomes including conversion rate, OTPD, and number of donors (organ and tissue).
When you join Lifebanc you can expect competitive salaries and a great benefit package. Our benefits include health, dental and vision insurance, health savings account, dependent care flexible spending account, short-term disability, and life insurance. We also offer a generous paid time off program, 401(K) retirement plan, parental leave, on-site fitness facility, tuition reimbursement and more!
Lifebanc is committed to a workforce that is diverse, inclusive and equitable. We encourage qualified candidates to apply.
Do you want to be the person that makes the miracle of donation and transplantation a reality? Do you want to turn tragedy into hope and healing? This is what we do every single day and we think you have what it takes.
Join a team that combines the fulfillment of an amazing mission with incredible benefits. This is not just another job or listing on your resume. Simply put, this job will change you, just like organ, eye and tissue donation and transplantation changes the lives of donor families and recipients.
Every day, the Lifebanc team gets the opportunity to change lives forever. Become a part of our family as we work toward a world where everyone in need of an organ or tissue transplant receives the healing they deserve. Come be a life saver.
What is Lifebanc?
Lifebanc, is the federally designated organ, eye and tissue recovery organization that serves 20 counties in Northeast Ohio. Put simply, we facilitate and coordinate organ, eye and tissue donation and transplantation in our community and educate the public on the importance of our mission. Our vision is pursuing a future where organ, eye and tissue donation is embraced as an honor and personal responsibility. Our mission is to save and heal lives.
Position Description
This position is responsible for supporting the mission, vision, and values of Lifebanc by developing and maintaining a positive donation culture within the assigned hospitals, coroners and medical examiners, thereby assisting in achieving donation goals. Develops, implements, and maintains commitment plans, analyzes and reports organ, tissue and eye (O/T/E) data and seeks strategies to improve in areas indicated. Develops and sustains relationships with referring physicians, nursing staff, hospital, coroners and medical examiners leadership and other staff to achieve performance goals. The Hospital Services II (HS) Coordinator may take on special projects as assigned by the Manager of Hospital Services and may be asked to assist other Hospital Services Coordinators and/or other departments with meetings between Lifebanc and key hospitals, coroners or medical examiners staff.
Essential Functions
Educate and coach staff on organ and tissue donation process to optimize outcomes including conversion rate, OTPD, and number of donors (organ and tissue).
- Design and conduct professional education programs to meet the needs of assigned hospitals, coroners and medical examiners.
- Collaborating with the Manager of Hospital Services and HS III to develop and implement plans to optimize hospital, coroners and medical examiners performance on an annual or as needed basis.
- Track results to monitor progress and modify plans if needed.
- Participate in monthly record review of missed opportunities for donation.
- Develop solutions to issues that impede the donation process.
- Conduct on-site evaluations of potential organ donors.
- Review hospital charts and current records of potential donors; document findings and follow up plans for hospital charts and coroner and medical examiners records.
- Create and customize professional education materials for informal and formal presentations, large and small audience educational forums, including slide and PowerPoint presentations, booklets, teaching tools, etc.
- Conducts individual/department meetings with key hospital, coroner and medical examiner staff members.
- Collaborates with key staff members in real-time on all active referrals and/or cases.
- Inputs all hospital related activity via Lifebanc Electronic Medical Records system (EMR).
- Composes and responds to all quality system occurrences via Lifebanc occurrence database.
- Work with hospital administration, coroners and medical examiner offices to review, revise, and/or create policies to ensure hospital compliance with state and federal statutes.
- Analyzes and responds to medical record review data.
- Provides information about hospital, coroners and medical examiners culture, critical issues, and donation champions, etc.
- Provides onsite response to all potential organ donor referrals within the specified timeframe.
- Collects and organizes donor information from hospital documentation and clinical staff.
- Compiles any past medical and/or social history.
- Works with system team to ensure support during active cases.
- Evaluates donor status and communicates results to the Administrator on Call.
- Collaborates with donor hospital staff and Family Support Coordinator (FSC) to provide real time coordination of authorization process.
- Bachelor’s degree in related field and/or equivalent work experience.
- Minimum 4-5 years’ work experience in professional environment.
- Ability to assess situations and people and respond in a professional manner.
- Skill in presenting information to various audiences in an engaging and professional manner.
- Ability to initiate interpersonal interaction with hospital staff and develop ongoing positive relationships.
- Ability to adapt and be resilient in stressful situations.
When you join Lifebanc you can expect competitive salaries and a great benefit package. Our benefits include health, dental and vision insurance, health savings account, dependent care flexible spending account, short-term disability, and life insurance. We also offer a generous paid time off program, 401(K) retirement plan, parental leave, on-site fitness facility, tuition reimbursement and more!
Lifebanc is committed to a workforce that is diverse, inclusive and equitable. We encourage qualified candidates to apply.
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