Residence Inn Houston Downtown Convention Center - Complimentary AM Attendant

Join Our Team as a Complimentary AM Attendant!

About Us

The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.

KEY SKILLS/RESPONSIBILITIES

• Guest Service & Hospitality: Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
• Food & Beverage Preparation: Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
• Efficiency & Organization: Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
• Problem Solving: Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
• Teamwork & Collaboration: Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
• Cash Handling & POS Transactions: Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
• Physical Stamina: Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in the Houston city center, this pet-friendly hotel offers free Wi-Fi. A fully-equipped kitchen with a full-sized refrigerator, microwave, stove top and dishwasher is included in every room at the Residence Inn Houston Downtown/Convention Center. A cable TV, a sofa bed, ironing facilities and a work desk are also provided. Guests at the Residence Inn Houston can access a fitness center with a variety of exercise equipment. Laundry facilities and a business center are also available for guests’ convenience. A complimentary breakfast buffet is offered each morning. Free beverages and appetizers are served during the evening on select days. A complimentary grocery shopping service is also available. Residence Inn offers a free breakfast and a nightly reception on Monday, Tuesday and Wednesday evenings. The George R. Brown Convention Center and Discovery Green park are both just half a mile from this hotel. Hobby Airport is 10 miles away.