Service Desk Technician
Lensa
Date: 2 weeks ago
City: Cherry Hill, New Jersey
Contract type: Contractor
Lensa is the leading career site for job seekers at every stage of their career. Our client, TWO95 International, is seeking professionals in Cherry Hill, NJ. Apply via Lensa today!
Title: Service Desk Technician
Location: Cherry Hill, NJ
Job Type: 3-6 Months Contract to Hire
Responsibilities
The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients.
Title: Service Desk Technician
Location: Cherry Hill, NJ
Job Type: 3-6 Months Contract to Hire
Responsibilities
The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients.
- Windows Server Management
- Network Management
- Customer Support
- Administration of Windows servers in SMB environments
- Batch and PowerShell scripting
- Server deployments and migrations
- Group Policy creation and maintenance
- Make recommendations for hardware and software upgrades
- Configuration and deployment of SMB class routers, switches, and access points
- Configuration and troubleshooting of site-to-site VPN connections
- Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems
- Make recommendations for hardware and software upgrades
- Provide remote support for desktops, laptops, printers, servers and other computer related devices
- Provide on-site support at client locations
- Troubleshoot hardware and software problems in Windows and Mac environments
- Participate on an on-call schedule
- Perform other duties and responsibilities as assigned by the MSP Manager
- Must exhibit a clear, friendly, professional phone manner.
- Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
- Able to handle multiple projects and assignments with attention to detail.
- Microsoft Windows Operating Systems (Desktop and Server)
- VMWare and Hyper-V installation, configuration, and management
- Active Directory, Group Policy, Mac OSX, SMB Routers (Sonicwall, Watchguard, FortiNet).
- Basic Batch and PowerShell scripting
- Microsoft Office 365 management
- Must have transportation
- Must be able to physically lift and move computer equipment
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