People Business Partner

About The Role

As the People Business Partner at The RealReal, you will collaborate with the People Team in providing HR support to business leaders and employees. Your role works with the business, responding to employee inquiries and issues in a customer friendly, supportive, and responsive manner - partnering with leadership on talent management, performance management, employee relations, and development. Often you will be asked to ensure compliance with state and federal laws providing the business with updates and changes as necessary. You thrive in a team where a true partnership drives the success of the team integrating best practices to meet the goals and objectives of your work groups. We are seeking a dynamic, strategic, and collaborative HR Professional who will drive engagement and culture and who will thrive in a team where true partnership drives success.

What You Get To Do Everyday

• Understand TRR Performance Standards, Policies, and Behaviors helping key stakeholders adhere to expectations
• Partner with business leadership and talent acquisition to develop and implement cost effective strategies for all levels of jobs in the business units that you support
• Partner with People Operations Coordinator on the on-boarding process, work to ensure 100% execution of new hire documents, promotion letters, background checks, and all other onboarding forms
• Provide Reporting on People Metrics as needed
• Ensure compliance with state and federal laws regarding EEOC, benefits and other employee relations legislation
• Manage employee relations issues, including initiating investigations and providing education around process and policy
• Provide guidance on policies related to the disciplinary process and behavioral standards
• Attend People Operations and Business unit meetings, cascading information and providing counsel as necessary
• Assist in employee separations, conduct exit interviews, and collaborate on initiatives to improve retention and employee relations
• Make suggestions on employee incentive programs that encourage employee performance and increase retention rates
• Partner with compensation team to determine competitive wage rates and remain apprised of current trends
• Work with leadership team to conduct workforce planning, succession planning, and partner with recruiting and finance on staffing / hiring projections
• Help refine engagement strategies focusing on process improvement to enhance employee morale and workplace conditions
• Special projects and assignments are a regular part of this role and you’ll influence many areas of the business through your efforts
  
  

What You Bring To Role

Minimum:

• 5+ years of progressive, well-rounded HR experience required in a dynamic technology or e-commerce business
• Expert at building relationships and understanding nuanced employee feedback
• Ability to manage difficult customer/employee situations; responding promptly to employee needs, soliciting feedback, responding to requests, and meeting commitments
• Sound interviewing skills, analyzes and forecasts staffing needs and makes quality hiring decisions
• Strong communication and influencing skills at all levels
• Change management and conflict resolution experience
• Well organized with the ability to thrive in a fast-paced and ever-changing environment
• Leadership skills, inspires and motivates others to perform well, influencing action, and giving appropriate recognition to others while fostering a collaborative and diverse community
• Passionate about building exceptional employee experiences
• Strategic thinker who understands their organization's strengths & weaknesses, analyzes the market, identifies opportunities, and adapts strategy to achieve company goals
• Business Acumen, understanding of business implications of decisions, profitability-oriented, knowledge of market and competition, and aligns work with strategic goals
  
  

Preferred:

• Workday experience preferred
• Bilingual in Spanish and English is preferred
• Knowledgeable of Google Suite or Microsoft Suite
• Experience in a warehouse facility in an HR generalist capacity - eCommerce preferred
  
  

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• Flexible Time Off (With Manager Approval)
• Find out more about our Benefits here.
  
  

The expected salary range for this role is $95,000-$110,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.