Staybridge Suites Tampa East - Part Time Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Ideally situated just over ten miles from downtown, the Staybridge Suites hotel of Tampa, Florida is in close proximity to the Tampa International Airport (TPA). Our hotel is also located near prominent businesses, as well as many area attractions. This pet friendly Tampa extended stay hotel offers easy access to downtown shopping and attractions. If visitors are traveling with their family, Top Golf is just 2 miles away, and the Florida State Fairgrounds are around the corner. Nearby Busch Gardens & Adventure Island Theme Park are also a great place to take the entire family. Business travelers appreciate our hotel's Tampa location, as it is near prominent businesses such as Ford Credit, Amazon, USAA, Citigroup, Progressive, and JP Morgan. For added convenience, our Tampa hotel offers a 24-hour business center and four meeting rooms that can accommodate up to 65 people for all professional needs. Guests can enjoy the convenience of choosing between studio, one and two bedroom suites at our hotel in Tampa, Florida. They will enjoy the community feeling they'll experience at our hotel, with great amenities including a 24-hour fitness center, an outdoor pool, a convenience store and complimentary laundry facilities. entire family.