Pool Front Desk Attendant

Fitness Formula Clubs (FFC)

Date: 1 day ago
City: Chicago, Illinois
Contract type: Full time
Benefits:

  • Dental insurance
  • Employee discounts
  • Training & development
  • Vision insurance
  • Wellness resources


We are looking to hire a seasonal employee for our Sandburg Pool Front Desk Attendant position through September.

Position: Pool Front Desk Attendant

Job Type: Part-time/Seasonal

Location: Sandburg Pools (Managed by FFC Old Town)

Compensation: $17 per hour

Essential Duties and Responsibilities:

  • Check in and greet members by name and always with a smile
  • Track all membership inquiries made in person and over the phone utilizing tracking form provided by Pool Manager
  • Assist Pool Manager in checking and maintaining pool chemical levels and temperature and recording all test results in chemical log
  • Know and follow procedures as described in the appropriate procedures manual
  • Enforce all pool rules including usage restrictions for limited use passes
  • Answer all questions for members and guests in accordance with pool procedures
  • Be aware of information sheets on various activities
  • Responsible for control of cash handled at the register
  • Answer phone promptly and direct calls accordingly in a professional manner
  • Keep front desk area clean, neat and organized
  • Maintain an accurate cash drawer and balance cash register at the close of each shift
  • Attend all required department and club staff meetings
  • Provide additional support the Customer Service Manager as needed
  • Responsible for opening, closing and shift specific cleaning tasks in locker rooms, bathrooms and on pool deck
  • Responsible for reporting any maintenance issue to Pool Manager and Sandburg facility maintenance upon identification of issue
  • Responsible as directed by Pool Managers and Head Guards to assist as needed with shift reporting
  • Responsible for being aware and attentive to team mates and patrons at all times. Cell phone or reading material is prohibited for use on shift


Qualifications:

  • Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)
  • Excellent interpersonal and communication skills
  • Energetic and enthusiastic personality
  • Passionate about the health and fitness industry
  • Ability to multi-task, demonstrate initiative and strong work ethic
  • American Red Cross CPR Certification (or equivalent)
  • American Red Cross First Aid Certification (or equivalent)
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