Quality Auditor, AGI Data Services - Ground Truth Quality

Amazon

Date: 1 day ago
City: Boston, Massachusetts
Contract type: Full time

DESCRIPTION

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Key job responsibilities
Conduct quality audits on individual workflows and units delivered by Data Associates
Provide detailed insights on Data Associate-level quality and identify root causes of issues
Perform manual reviews to validate automated quality measurement systems
Document and report quality findings accurately and efficiently
Perform audits to support deep dives and escalations as needed
Coach and calibrate Data Associates co-located at your site to improve performance
Maintain strict compliance with quality standards and procedures
Work closely with Quality Audit Managers to improve processes and implement best practices
Contribute to continuous improvement initiatives within the quality assurance team

A day in the life
You'll be auditing data from Data Associates, ensuring the data aligns with our Quality standards and providing detailed feedback to annotators if the data does not meet our standards. You'll collaborate with Quality Specialists to affirm audit strategies, provide insights, and discuss trends.

About the team
We are a specialized team of Quality Auditors whose strength lies in our attention to detail and documenting feedback for relevant stakeholders. We approach each audit with singular focus and apply our findings to a broad perspective, certifying if data quality is at our standards. Our collaborative methods ensure that insights are refined and lead to comprehensive and reliable audit results


BASIC QUALIFICATIONS

Experience in Machine Learning/Data Labeling operations
Strong analytical and problem-solving skills
Excellent attention to detail
Strong communication skills in Business English
Experience with quality management tools and systems
Ability to work in strict compliance with internal guidelines
Understanding of data annotation and quality metrics
Proficiency in Excel and data analysis tools
Ability to work effectively in a team environment
Adaptability to changing priorities and workloads


PREFERRED QUALIFICATIONS

Prior experience in a quality assurance role within the tech industry
Familiarity with AI and machine learning concepts
Experience with speech or language data

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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