Quality Technician III

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve, and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Essential Job Functions:

• Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas (including but not limited to hairnets/beard nets, safety glasses, hearing protection, hard toe and slip/oil resistant shoes, appropriate safety gloves, and seatbelts while operating forklifts).
• Responsible to adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
• Ensure all products being run conform to the customer product specifications as outlined in SAP system, and conduct analysis on raw deliveries, finished batches and treated water.
• Conduct chemical and physical analysis on raw and intermediate processing materials including packaging materials and determine status of materials as acceptable or unacceptable.
• Evaluate finished products against current standards by performing audits to monitor all aspects of finished product and packaging integrity.
• Investigate all out of specification conditions and make recommendations for corrective action and document.
• Enter data into and confirm batches in SAP.
• Check process control parameters to assure proper equipment application and operation is being maintained by performing secure seal, closure torque and seaming checks.
• Effectively perform BBSO audits and provides feedback to the employee observed.
• Can send professional emails as required to provide effective communication to all levels of the organization.
• Understands how to generate a Process Order (COR1) and print batch sheet in emergency situations with Manager approval.
• Able to train coworkers up to the Tier II skill level and actively participates in the training of new techs and uses SOPs and training matrix to track progress.
• Knowledgeable of department KPIs and can clearly communicate continuous improvement opportunities in all QA processes.
• Performs Root Cause Analysis and Reporting.
• Stop any production which may be questionable in terms of Food Safety and immediately alert a member of the management team.
• Maintain accurate, legible records of all tests and retests performed. Complete all other required reports (work orders, action reports, etc.) in a timely manner.
• Perform analytical tests required to qualify ingredient batches for production.
• Perform production line checks at specified intervals.
• Ensure accurate test results by maintaining proper operation and calibration of laboratory equipment.
• Maintain laboratory cleanliness at all times.
• Report all out of specification results to designated leadership.
• Complete special projects and other reasonable duties as assigned by leadership.
• Has demonstrated Tier II skills have been sustained at an acceptable level with limited supervision.
  
  
  

Required Skills:

• Working knowledge of Excel, Word, and SAP.
• Exposure to using measurement tools and equipment (e.g., calipers, micrometers, CMM machines) preferred.
• Organized and detail oriented, adaptable to change.
• Ability to apply statistical methods to analyze data and identify trends.
• High level of precision and accuracy in inspection and testing processes.
• Familiarity with ISO, Six Sigma, GMP, and other relevant standards and regulations
• Understanding of Food Safety Requirements.
• Able to read and understand metric system.
• Prior inspection experience in a laboratory setting.
  
  
  

Competencies:

• Technical: Skilled in maintaining accurate and detailed records of inspections and tests
• Integrity: Commitment to maintaining high ethical standards in all quality assurance activities.
• Adaptability: Flexibility to adapt to changing production environments and requirements.
• Communication: Clear and concise communication with production staff and management
  
  
  

Education and Experience:

• Highschool diploma or equivalent.
• 2 – 4 years of experience in Quality within a manufacturing environment.
• Laboratory experience required.
• In plants co-packaging alcoholic beverages, sensory tasting must be at least 21 years old.
  
  
  

Working Conditions:

• Work Schedule: Weekdays, weekends, afternoon, evening, and overnight may be required. Overtime scheduled as needed.
• Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold (laboratory is temperature controlled). The environment is structured and supervised.
  
  
  

Travel Requirements:

• 0% travel anticipated.
  
  
  

Physical Requirements:

R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%)

Physical Demand

R

O

F

Stand or Sit

X

Stoop, kneel, crouch, or crawl

X

Lifting up to 50 lbs. (minimum 5 lbs)

X

Carry weight, lift

X

Walking

X

Driving

X

Climb (stairs/ladders) or balance

X

• Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time.
• Mental Stress: There is pronounced pressure from deadlines, production quotas, accuracy, or similar demands.
  
  
  

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
  
  
  

A Career with Refresco

Refresco offers a competitive salary and comprehensive benefits, which include:

• Medical/dental/vision insurance
• Life insurance
• 401(k) savings plan with company match
• Paid holidays and vacation
• Well-being benefits
• Discount programs
  
  
  

Join Refresco TODAY and enjoy a rewarding CAREER!

Equal Opportunity Employer

Refresco is an Equal Employment Opportunity/Affirmative Action employer. Refresco does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information, or any other status protected by law.