Technical Delivery Manager

WHO WE ARE

SEW is the # 1 Energy and Water Cloud Platform, providing cloud-based Software-as-a-Service (SaaS) solutions for Digital Customer Engagement, Field Workforce Engagement, and Smart AI / Machine Learning to the Energy and Utility sectors. We help utilities improve their customer service, operational efficiency, and maximize return on investments through the SEW platform applications leveraging mobile, AI, Machine Learning and Cloud technologies.

Searching for your dream job? At SEW, we strive to help our employees find passion and purpose. Join us in changing the way the world uses energy & water and become part of our innovative and talented team!

The SEW Technical Delivery Manager is a very key role in SEW product delivery organization who should have strong business and systems Integration background who have experience in analyzing, designing and/or developing best practice business changes through technology solutions. SEW Technical Delivery Manager is a key person whose knowledge about client technology and business landscape and SEW product/platform integration is key to both client and SEW success.

SUMMARY

Full time permanent

PRIMARY RESPONSIBILITIES

• Lead product delivery engagements from post sales stage to successful delivery of the client delivery in terms of business scope, technologies / integration deliverables, budget, client satisfaction and achievement of required business outcomes.
• Manage all aspects of client delivery and solution delivery (Technical / Functional)
• Lead and manage the product delivery team with active communication and strong product business and engineering knowledge.
• Prepare all client facing and internal deliverables such as project / test / data / functional / Integration technical plan, issues/risk register and weekly status reports.
• Identify opportunities to provide additional value to our clients and to work internally with the SEW team to share new and enhanced business use cases and technology features.
• Drive continuous improvements to our delivery methodology and service offerings based on client experience.
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems

REQUIRED EXPERIENCE

• 6-10-year experience as technical delivery lead / manager with Enterprise Software companies and/or Consulting companies delivering software products / projects
• BS/MS in Computer Science / Engineering is preferred
• Experience in product development / engineering with .NET / SAP / Oracle /Java is preferred
• MBA is plus but not necessary
• Proven experience of leading the deployment of Enterprise Software and Customer
  Experience solutions in client environments.
• Self-motivated, Positive influence, business and technology solution provider.

• Smart Energy Water is proud to be an equal opportunity employer. We celebrate diversity and we