Logistics Coordinator

RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.

Our Product Division develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

Join us as a Logistics Coordinator on this exciting journey and experience the fascination of Riedel Communications in action.

YOUR RESPONSIBILITIES

• Packaging products for safe and secure transport to the recipient
• Organizing, loading, and unloading inventory in the warehouse
• On-the-job training on building digital intercom matrix systems
• Install software licenses and firmware on intercom panels, frames, and antennas
• Assemble and organize equipment exhibits for broadcast and production trade shows and demos
• Facilitate communication between sales and distribution stages to promote a healthy, efficient supply chain
• Reviewing purchase orders and shipping documents to ensure accuracy
• Help facilitate communication between sales, distribution, and customers
• Performing inventory counts
• Liaise with clients to provide information, service and support related to the role
• Liaise with transportation providers to ensure prompt and proper movement of shipments
• Making special shipping arrangements as necessary
• Ensuring that distribution and shipment deadlines are met
• Following existing processes and procedures
• Ensuring that the quality of all services provided meets the required standards
• Ensure high levels of customer satisfaction through excellent customer service
• Replying to vendors and customers’ requests in a timely manner
• Keep up to date with product information
• Follow all company policies and procedures

THAT'S YOU

• Interest in, and aptitude to learn, audio engineering and/or video networking skills is a strong plus
• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
• Solid communication and interpersonal skills
• Customer service focus
• Attention to detail
• Friendly, helpful, confident, and engaging personality
• Full proficiency in English, spoken and written
• Experience in, or the ability to quickly learn, business enterprise software systems
• Previous experience in a warehouse environment and/or shipping experience preferred
• International shipping experience is a plus
• Basic understanding of sales principles and customer service practices
• Technical and business aptitude is a plus
• Basic administrative skills

Grow with us!

Become part of our team! We offer you an exciting field of activity with a lot of personal responsibility and opportunities to grow!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.