Manager, Software Development - Billing

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile is transforming from a traditional Telco to a next-generation TechCo—and our Billing organization is leading the charge. We are rebuilding our foundational systems to enable world-class experiences not only for today’s wireless services, but also for tomorrow’s technologies like 6G, IoT, and beyond. Softwre Developoment Manager leads the build out, development, and management of a team of developers, who will establish and help in building and maintaining systems, platforms and tools. They rapidly deliver world class software solutions to T-Mobile business customers both internal and external. They build short and long term technical strategy in partnership with internal technology and product partners and work very closely with IT partner teams working on multiple projects. Leads the development and management of a technical team focused on designing, implementing, and supporting large-scale, carrier-grade software platforms, particularly in the domain of telecom billing and customer lifecycle management. This role is responsible for building and maintaining systems that support real-time and batch billing operations, product catalog management, and order orchestration. The team delivers scalable and secure solutions to internal and external business customers, enabling efficient monetization of services across prepaid, postpaid, broadband, and wholesale models. In collaboration with technology and product stakeholders, the leader develops both immediate and forward-looking platform strategies, ensuring alignment with enterprise architecture, digital transformation initiatives, and agile delivery methodologies. Close engagement with other IT partner teams is critical to drive delivery across multiple, concurrent initiatives

*** This position will sit in Frisco, TX, Atlanta, GA or Overland Park, KS. This is not a remote role - this is a hybrid environment requiring 3 days a week in office.

Job Responsibilities:

• Lead a team of software engineers delivering telecom billing solutions (e.g., rating, invoicing, account management). Oversee day-to-day development, testing, and deployment of billing system components.
• Ensure code quality, test coverage. Lead sprint planning, task assignments, and delivery timelines in Agile or hybrid environments.
• Drives best practices across team structures, software development processes, and operational tooling, ensures alignment with compliance, security, and regulatory requirements.
• Work closely with product owners, QA, DevOps, and business analysts to gather requirements and deliver functionality, Coordinate with cross-functional teams.
• Leads hiring and workforce scaling initiatives, with a focus on securing top talent
• Provide regular coaching, mentoring, and performance feedback to engineers.
• Support and maintain existing billing platforms, including bug fixes and minor feature enhancements.
• Monitor production systems for performance and incident response (Ops minded software development).

Qualifications:

Domain Expertise:

• In-depth knowledge of telecommunications billing systems, including rating engines, charging frameworks (real-time and batch), invoice generation, provisioning flows, and product catalog management. Strong understanding of subscription lifecycle events and monetization models across prepaid, postpaid, and wholesale customer segments.

Technical Acumen

• Proficient in both legacy and modern technology stacks supporting large-scale billing and monetization systems. Experience includes working with monolithic platforms handling batch invoicing and CDR processing, as well as modern cloud-native architectures using microservices, containerization, and event-driven processing. Demonstrated ability to integrate and modernize systems using RESTful APIs, JSON, and API gateways, while maintaining interoperability with legacy components such as on-premise charging engines, batch processors, and traditional database systems. Skilled in handling data consistency, platform scalability, and transaction integrity across hybrid environments.

Operational Excellence

• Experienced in defining and tracking KPIs and SLAs across service domains such as usage processing, billing accuracy, provisioning timeliness, and application availability. Skilled in root cause analysis and performance tuning in systems handling high transaction volumes.

Leadership and Collaboration

• Strong leadership, coaching, and mentoring skills across cross-functional engineering teams. Ability to guide delivery within agile frameworks (Scrum, SAFe), handle inter-team dependencies, and lead continuous improvement efforts across tools, processes, and compliance practices.

Strategic Thinking

• Ability to align technical capabilities with business goals and proactively evolve system roadmaps in partnership with product and enterprise architecture teams. Skilled at stakeholder engagement and translating complex platform needs into actionable strategies.

Education and Required Work Experience:

• Bachelor's Degree Computer Science or in a computer programming related field.
• 4-7 years Experience in an Analytics and Business Intelligence development environment.
• 1+ years Experience in handling or supervising a team of 15 developers or more.

We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting clarity in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact!

Our team is dynamic where no day is the same, and we are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today!

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $136,600 - $246,300

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.