Behavioral Health Support Specialist

Full-Time | Non-Exempt

Multiple Sites Available

We’re committed to compassionate care for all. Our patients. Our employees. You.

At La Clinica, we love our patients and enthusiastically treat them with the same care, respect, and dignity that we would like our friends, family, and neighbors because that's who they are.

We extend that same care to our team, offering competitive pay, comprehensive benefits, wellness support, and opportunities for personal and professional growth. Explore our careers page to see why people love working at La Clinica.

The Behavioral Health Support Specialist is a core member of the interdisciplinary Patient Centered Care Team and provides skills training, teaching, and mentoring to children, youth, and their families. This position facilitates and coordinates access to the services needed and support within the community.

In partnership with the Behavioral Health Clinicians, this role is primarily working with youth and families at our school-based health center locations to provide specific skills training and supporting treatment plans for youth in ongoing therapy services. This position also has the opportunity to deliver group skills training to elementary age youth on various emotional well-being topics.

Accountabilities Include

• Care Coordination
• Helps formulate and carry out individual treatment plans while working in partnership with other team members including Behavioral Health Clinicians, Primary care Providers, Nursing Staff, school personnel, and community partners as indicated.
• Documents patient care in EPIC and is responsible for following workflows that result in capturing activities to meet patient engagement standards as outlined in the APCM program.
• Coaching and Goal Setting:
• Supports client in identifying self-management goals and developing customized plans with the behavioral health clinician, including goals and plan of action.
• Provides ongoing follow up support in-person or by telephone to support patient-identified goals and assists clients with accessing services and support to address additional treatment needs, medical needs, educational needs, etc.
• Collaborate with the child, behavioral health clinician, and school staff to provide support and increase knowledge and understanding around issues and behaviors that are impacting the child.
• Help the parent(s) and child practice skills to decrease specific behaviors in and increase child social skills and improve the parent-child relationship.
• Utilize motivational interviewing to assess child's readiness to change and actively engage the client in their care using trauma informed practices.
• Assists client in identifying small steps toward goals (behavior change action plan.)
• Supports client and team in identifying and advocating for referral to additional services (internal or external).
• Coordinates and communicates care needs effectively with client, service delivery partners, primary care team members to ensure holistic plan of care.
• Engages in biweekly supervision with Behavioral Health Clinician and/or BH Clinical Lead.
• Ensures clear concise documentation within in scope of practice and in alignment with organizational policies.
• Screens and provides intervention for a variety of health screenings (i.e. PHQ, SBIRT, SDOH, etc.)
• Screens and provides intervention to a person at risk for suicide, or domestic violence, consults and collaborates with BHCs on interventions and referrals to appropriate services.
• Registers and maintains active certification with the Mental Health & Addiction Certification Board (MHACBO) for a qualified mental health associate (QMHA) certification.
  
  

Required

Education and/or Experience :

• Minimum: High School Diploma
• Three to five years of experience in social services field
• Registers or is working towards a Qualified Mental Health Associate (QMHA) certification (QMHA-R) within 30 days of employment and maintains certification while employed.
  
  

Preferred

• Excellent interpersonal communication and problem-solving skills
• Skills to intervene and promote reconciliation, compromise and positive outcomes in difficult interactions.
• Skilled at using electronic health records as applicable to area of work (EPIC, Wisdom)
• Bachelor’s degree in health education, health promotion, psychology, or social work.
  
  

Equity Statement: 

At La Clinica, we commit to engage everyone in a welcoming, respectful, and loving way and to maintain the dignity and value of all people above everything else. These standards align with our organization’s vision of absolute excellence, open-hearted community, and well-being for all. 

For more information, please visit our website at:  https://laclinicahealth.org/patients/approach/

Applications will be reviewed by the appropriate Department for interview; those selected must be able to provide proof of legal right to work in this country. La Clinica is a drug free work environment. Equal Opportunity Employer. La Clinica complies with the Americans with Disabilities Act. If you consider yourself disabled and desire assistance in the application process, please contact the Human Resources Department.