Manager, Ballpark Security

DEPARTMENT: Security & Transportation

REPORTS TO: Director, Security & Transportation

STATUS: Full-Time; Exempt

San Diego Padres Commitment:

The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We strive to create an environment for everyone by including perspectives from backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin.

If you are not sure you’re 100% qualified but are up for the challenge - we want you to apply. We believe skills are transferable and passion for our mission goes a long way.

Your role as Manager, Ballpark Security:

The Manager, Ballpark Security is responsible for overseeing and managing the 24/7 security operations at Petco Park to ensure a safe and secure environment for staff, partners, and guests.

All the responsibilities we will trust you with:

• Oversee Daily Security Operations
• Manage 24/7 security staffing, scheduling, and shift coverage utilizing ABI
• Monitor Avigilon surveillance systems and coordinate incident responses
• Maintain accurate incident logs, investigation reports, and security audits
• Provide regular updates to senior management and stakeholders
• Handle escalated issues with patrons, VIPs, and staff professionally
• Promote a safe and welcoming environment for all facility users
• Develop and Enforce Security Protocols
• Create and update standard operating procedures (SOPs)
• Ensure compliance with local, state, and federal regulations including those outlined by the California Bureau of Security & Investigative Services (BSIS)
• Event Security Planning and Execution
• Coordinate Ballpark Security support of Elite Security for Padres games, concerts, and other large gatherings
• Liaise with law enforcement, emergency services, and event organizers
• Personnel Management
• Recruit, train, and supervise security staff and contractors including MSA K-9
• Conduct performance reviews and ongoing professional development
• Manage time off requests and payroll submissions including all meal breaks
• Emergency Preparedness and Response
• Work with the Director, Security & Transportation to implement emergency action plans for fire, medical, and active threat scenarios
• Conduct regular drills and post-incident evaluations
• Access Control and Perimeter Security
• Oversee badge systems, entry checkpoints, and credentialing procedures
• Ensure physical barriers and alarm systems are functioning properly
• Risk Assessment and Threat Analysis
• Identify vulnerabilities and recommend mitigation strategies
• Stay informed on emerging threats and adjust protocols accordingly
• Technology Integration and Maintenance
• Work with IT to ensure cybersecurity measures for security systems
• Oversee the installation and upkeep of cameras, alarms, and communication tools
• Always represents the Club in a positive and professional manner
• Other duties as assigned
  
  
  

Your areas of knowledge and expertise that matter most:

• Strong understanding of 24/7 security operations and shift coordination
• Knowledge of access control systems, surveillance technology, and intrusion detection
• Familiarity with incident command systems (ICS) and emergency protocols
• Familiarity with Avigilon systems including CCTV, key card access, metal detectors, and radio communications
• Ability to lead evacuations and coordinate with first responders during crises
• Strong leadership and team-building abilities in a 24/7 operational environment
• Knowledge of training programs, certification requirements, and use-of-force policies
• Proficient computer skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook. Ability to quickly adapt to and learn new programs, systems, and/or processes
• General knowledge of office skills, use of office equipment (copier, laser printers, fax machine, telephones, computers)
• Excellent written and verbal skills with proven ability to correctly use punctuation and grammar
• Possess a high degree of discretion, integrity, professionalism, and accountability
• Proven ability to multi-task, attention to detail and manage projects on strict deadlines
• Strong ability and willingness to work with others in a collaborative, team environment
• Fluently bilingual in English/Spanish a plus
  
  
  

You will be required to meet the following:

• Must be at least 18 years of age by the start of employment
• 5-10 years of experience in supervising on-site security teams and command center operations
• Experience with security management software and digital log/reporting tools
• Experience managing performance, discipline, and morale in high-stress settings
• Must possess effective written and oral communication and social skills with ability to deal with all levels of personnel and the public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must have a general ability in technology and a variety of different types of applications
• Must have a valid current driver's license with a good driving record (subject to review)
• Must have a valid BSIS License
• Able to work flexible hours including evenings, weekends, holidays, and overtime as needed. This includes the ability to work baseball games, post-baseball games, non-baseball events, and traditional office hours, whichever is needed at any given time to meet Club needs
• Able to travel as needed
• Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to ascend and descend stairs; able to lift and transport up to 50 pounds; able to ride a bicycle for prolonged periods of time.
• As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check
  
  
  

Pay and additional compensation:

Per the California pay transparency law, the base salary range for this full-time position is $68,640 - $73,000 annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, job-related skills, and any other factors the San Diego Padres considers relevant to the hiring decision for this position.

In addition to the base salary, the Padres believe in providing a very competitive and generous compensation and benefits package for its employees. Benefits include, but are not limited to:, Medical, Dental, Vision, 401(k) with employer match + automatic company Safe Harbor contribution, Basic Life Insurance (with option to purchase Supplemental Life Insurance), Pet Insurance, generous paid time off (PTO) and holiday program, paid employee parking, onsite barista service, employer provided game tickets to home games, onsite experiences, ballpark discounts on food and retail, work from home Fridays (during the off-season and when team is on the road), smart casual dress code and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended at any given time.

The San Diego Padres are an Equal Opportunity Employer.