Banking or Financial Operations Analyst - Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Banking Analyst, you will be responsible for complex financial operations, including daily responsibilities. You will be accountable for the resolution of issues via multiple layers of management and staff. Effective time management, adherence to turnaround times and accuracy, are a must. You will be responsible for daily account monitoring and problem resolution within assigned business process, platform or segment. You may be customer, provider, broker or legal counsel facing and must ensure financial accuracy across transactions. Accountable for accurate and in-depth analyses for the assigned book of business, platform or region. Represent functional area as part of an overall management team.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Work independently on well-understood assignments and/or responsibilities
• Interface with other departments to resolve problems
• Maintain funding performance for overdrawn and underfunded bank accounts, analyze deficiencies, work with customers to resolve funding issues, and follow established escalation process
• Provide timely turnaround and perform accurate transactions across the business
• May manage and balance interfaces, engage business partners and/or cross-functional teams for error resolution, and work with business partners to meet critical deadlines
• Ensure proactive customer solutions/service within established timeframes that meet the financial objectives of the business
• Review and reconcile data as required
• Support and provide coverage for other team members
• Investigate issues thoroughly using high-level decision-making skills
• Perform quality entries and account setups
• Run and analyze relevant system queries
• Maintain effective working relationships within and outside of ASO Banking
• Participate in customer banking audits
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• BA/BS degree in Accounting, Finance, Business or related field and/or equivalent education and experience
• Intermediate or above level of Excel and Word skills, along with other Microsoft Office suite of applications
• Proven excellent customer service skills
• Proven solid written and verbal communication skills
• Proven solid interpersonal and organizational skills
• Proven effective analytical and problem-solving skills
• Proven ability to pull and analyze data, recommending remediation to issues
• Proven ability to interface with all levels of internal and external management to build relationships and address sensitive issues
• Proven ability to work with minimal supervision in a fast-paced team environment with solid attention to detail
  
  

Preferred Qualifications

• 1+ years relevant experience (financial analytics, data analytics, client service, excel, problem solving, organization)
• Located in Eastern Time Zone (highly preferred), Central time zone considered
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
  
  

The salary range for this role is $49,300 to $96,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.