SALES OPERATIONS SPECIALIST

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

We are seeking a detail-oriented and strategic Sales Operations Specialist to support our growing sales team! This role is critical in optimizing sales processes, managing tools and data, and providing key insights that drive performance and growth. You will work cross-functionally with sales, marketing, finance, and executive teams to improve efficiency and support revenue-generating initiatives. This position can be performed either from our Sugar Land, TX or Newnan, GA office locations.

Key Responsibilities

• Managing CRM systems. Overseeing CRM tools like Salesforce to ensure accurate data and streamline sales workflows.
• Analyzing sales data. Conducting data analysis on sales performance, identifying trends, and providing actionable insights to support strategic decision-making.
• Improving sales processes. Identify opportunities for process improvement to streamline and standardize workflows, reduce inefficiencies, and drive productivity in the sales organization. Keep sales process and procedures up to date.
• Collaborating with team members. Work closely with sales (internal and external), business development teams, operations manager, and stakeholders to align goals and support the sales department.
• Forecasting and sales analytics. Develop and maintain sales forecasting models, create dashboards for KPIs, and track sales targets to monitor team performance.
• Supporting sales initiatives. Implement sales strategies and initiatives to enhance team performance and support sales targets.
• Developing reports and dashboards. Generate sales reports, dashboards (with IT support), and visual data tools to track metrics and provide insights to team members.
• Training and onboarding. Assists in the onboarding of new sales representatives by providing training on CRM systems, sales processes, and sales tools.
• Implementing automation. Utilize automation tools to streamline workflows and improve the efficiency of sales cycles.
  
  

Qualifications And Skills

• Education: A bachelor’s degree in business administration, business operations, or a related field.
• Experience: 3+ years of experience in sales operations, business operations, or a similar role.
• CRM proficiency: Strong experience with CRM systems like Salesforce to support efficient sales processes.
• Communication skills: Strong communication skills for working with stakeholders, sales team members, and business development teams.
• Analytical skills: Excellent analytical skills with a strong ability to conduct data analysis and work with metrics/KPI’s to track and drive team performance. Advanced Excel skills and experience with BI visualization tools such as PowerBI or Tableau.
• Detail-oriented and data-driven: Highly detail-oriented with a data-driven approach to sales management and business operations.
• Interpersonal skills: Ability to build strong relationships with stakeholders and sales team members to improve team performance and achieve sales targets.
• Demonstrated ability to proactively initiate and lead sales process improvement or automation projects from concept to implementation.
  
  

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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