Client Partner

Tata Elxsi

Date: 20 hours ago
City: Philadelphia, Pennsylvania
Contract type: Full time

We require a dynamic and experienced Client Partner in the Media & Communication vertical committed to long-term client engagement and growth. A strategic thinker and relationship builder who can engage with senior stakeholders, promote business development, and ensure high customer satisfaction results is essential for this role.

Key Responsibilities:

  • Serve as the primary relationship owner for clients in the Media/Hi-Tech domain.
  • Build and maintain strong, trust-based relationships with CXO-level and senior stakeholders.
  • Drive account growth through consultative selling and strategic business development.
  • Develop, update, and execute account and opportunity plans, aligned with client needs and organizational goals.
  • Own the end-to-end account management, including revenue, bookings, operating margin (OM), and delivery satisfaction.
  • Collaborate closely with Delivery, Sales, and Operations teams to ensure successful execution and client satisfaction.
  • Identify and pursue opportunities to expand footprint within the client’s ecosystem by engaging across business units and geographies.
  • Prepare and present proposals, RFPs, and RFIs, ensuring alignment with client priorities and market trends.
  • Navigate and maintain relationships with Procurement and Supplier Management teams to ensure smooth contract execution, invoicing, and collections.
  • Engage regularly with the client's IS/IT leadership (CIO, VPs, Directors) to offer insights, recommendations, and strategic guidance.

Required Skills & Experience:

  • Proven experience in a client partner or Account Executive role, managing large-scale enterprise relationships.
  • Demonstrated success in selling media and entertainment services, preferably within Tier-1 or Tier-2 technology services organizations.
  • Experience in managing multi-million USD accounts across global geographies.
  • Strong domain expertise in Media and Hi-Tech, ideally with knowledge of streaming services/OTT platforms/Network services.
  • Strong consultative selling and negotiation skills with the ability to influence at the executive level.
  • Experience working with cross-functional teams across sales, delivery, and operations.
  • Bachelor’s degree in engineering or a related technical discipline.

Experience: 15+ years in Sales and Media Domain

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