Risk & Compliance Specialist- USDS

Responsibilities

About Trust and Safety Trust and Safety Operations a pivotal team within U.S. Data Security. We strive to enable TikTok to become the most trusted and secure platform in the US through operational excellence in content moderation via innovations in technology, optimization in processes and investment in people. We ensure that we enforce our policies based on our community guidelines and we take appropriate actions in a timely manner to minimize risks on our platform to our users and advertisers. Our Risk and Compliance Specialist performs a critical function that supports our efforts to address objectionable or disturbing content. Content that our Risk and Compliance Specialist interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder. It is possible that this role will be exposed to harmful content on a daily basis. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time. Responsibilities As a Risk & Compliance Specialist on TikTok’s USDS Trust & Safety team, your main objective is to help manage and scale the risk and compliance program across BPO operations and core T&S functions. You will play a hands-on role in managing audits, risk reporting, and ongoing compliance initiatives, while also partnering cross-functionally to mitigate operational risks. This role supports the broader strategy led by the Risk & Compliance Program Manager and is ideal for a candidate with strong analytical, documentation, and project management skills. - Lead the execution of internal and external audits for BPO vendors and USDS operations - Drive the risk management framework including risk reporting, mitigation tracking, and stakeholder engagement - Contribute to ongoing monitoring processes, ensuring timely resolution of risk & compliance gaps - Draft and update SOPs, policies, risk mitigation plans, and compliance workflows - Analyze trends in audit and risk data to provide actionable insights and support strategic planning - Collaborate cross-functionally with Policy, Legal, Internal Audit, and other cross-functional partners to address compliance and risk concerns - Provide subject matter support to resolve escalations and high-priority risk & compliance issues - Triage compliance issue tickets and lead resolution efforts in partnership with stakeholders - Contribute to the maintenance and oversight of documentation within tools like Venminder, ConGo Helpdesk, and other internal trackers

Qualifications

Minimum Qualifications - 3+ years of relevant experience in risk management, compliance, internal audit, vendor oversight, or related fields in tech or consulting environments - Direct experience supporting audits and risk assessments, with demonstrated ownership of issue remediation - Strong ability to translate operational risks into actionable mitigation plans - Excellent project management and written communication skills - Comfortable leading meetings with senior leaders, collaborating cross-functionally, and working independently in a fast-paced, high-stakes environment - Extensive hands-on experience managing BPO oversight, policy lifecycle, third-party risk platforms, and documentation workflows a plus Preferred Qualifications - Experience using compliance tooling (e.g., GRC platforms, ticketing systems, audit trackers) a plus -Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role -Your resilience and commitment to self-care to manage the emotional demands of the role.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $88000 - $142222 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA