Office Manager

NorthShire Inc

Date: 22 hours ago
City: Nashua, New Hampshire
Contract type: Full time
Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Paid time off


Office Manager - NorthShire Inc.Benefits/Perks

  • Flexible hybrid work-from-home schedule
  • Competitive compensation
  • Career advancement opportunities
  • Paid time off
  • 401k match
  • Mileage reimbursement for work-related trips (excluding office commutes)
  • Provided with MacBook Pro (Jobber, QuickBooks, T-Mobile DIGITS, ADP)


Job Summary

NorthShire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president/owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing. The ideal candidate is comfortable answering phones, has expertise in QuickBooks, and thrives in a dynamic, home-service-based environment.

Responsibilities

  • Manage calendars for appointments, meetings, and field operations
  • Optimize office processes and implement efficient systems using Jobber and QuickBooks
  • Pay and record invoices, ensuring accurate general office budget maintenance
  • Negotiate contracts and pricing with vendors and service providers
  • Collaborate with ADP for payroll, hiring, benefits, and tax form management
  • Utilize Jobber to:
    • Apply customer tags and fill custom fields for comprehensive data management
    • Enroll regular mowing customers in autopay for steady cash flow
    • Explore AI Receptionist for after-hours call handling
    • Answer phones and communicate effectively with clients and team members
    • Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement

Qualifications

  • High school diploma/GED required; some college preferred
  • Proven experience as an Office Manager, preferably in a home-service-based company
  • High level of expertise in QuickBooks; experience with Jobber or similar field-based CRM is a plus
  • General understanding of landscape maintenance, landscape construction, and commercial snow plowing
  • Proficient in Microsoft Office, Excel, and Outlook and/or Mac/Google Drive equivalent
  • Excellent time management, problem-solving, and attention to detail
  • Strong verbal and written communication skills
  • Ability to work independently from a home office with:
    • Personal cell phone
    • Dedicated home office/workspace
    • Dependable transportation for occasional office/shop visits
  • Comfortable with a wide variety of tasks and applications
  • Experience with T-Mobile DIGITS, ADP, or similar VOIP/payroll systems is a plus
Work Environment

  • Hybrid role with significant work-from-home flexibility
  • Occasional travel to office/shop locations as needed
  • Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement


Flexible work from home options available.
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